Data & Technology Analyst

Andrews Cadillac Mt Juliet•Mt. Juliet, TN

About The Position

Andrews Transportation Group is an organization that focuses its efforts on 100% customer satisfaction and team development. We are a family-owned and operated company with two great locations -- Brentwood, TN, and Mt Juliet, TN. We treat our employees and customers like family, and we reward individuals who are passionate and motivated. Every employee at Andrews Transportation Group is critical to our success. About the Role We are seeking a highly motivated and versatile Data & Technology Analyst to support and enhance our dealership operations through data, systems, and technology. This role sits at the intersection of data management, IT, cybersecurity, and business strategy—helping drive efficiency, improve decision-making, and implement scalable technology solutions across the organization. You will work closely with leadership, vendors, and operational teams to optimize systems, improve workflows, and translate data into actionable insights.

Requirements

Experience in data management, IT systems, or a related technical field
Strong problem-solving skills and ability to work across multiple disciplines
Experience working with third-party vendors and managing technology solutions
Familiarity with cybersecurity principles and best practices
Ability to translate technical concepts into business-friendly insights
Strong communication and organizational skills

Nice To Haves

Experience with dealership systems or automotive industry (preferred but not required)

Responsibilities

Data Management & Analytics Manage and maintain data environments, ensuring accuracy, integrity, and security
Oversee data feeds between internal systems and external vendor partners
Design processes to collect, clean, and structure data for operational use
Develop dashboards and reporting tools that translate data into actionable business insights
Communicate findings clearly to support operational decision-making
IT Operations & Vendor Management Partner with third-party IT providers and leadership to execute IT strategy
Manage company IT assets, including hardware rollouts and software updates
Monitor and evaluate IT vendors to ensure performance, cost efficiency, and alignment with company goals
CyberSecurity & Compliance Support compliance with FTC Safeguards and other security standards
Coordinate with cybersecurity vendors to strengthen systems and protocols
Assist with security initiatives such as phishing training, risk assessments, and penetration testing
Enterprise Systems & Technology Strategy Develop a strong understanding of the dealership technology ecosystem
Evaluate and implement new tools, including emerging AI technologies
Collaborate with departments to improve workflows and implement technology solutions
Identify operational bottlenecks and recommend scalable, tech-driven improvements
Digital & Customer Experience Technology Support digital marketing initiatives by working with vendors and lead-generation platforms
Ensure company websites and digital channels deliver a seamless customer experience
Systems Integration & Development Assist in building centralized data systems or dashboards to unify data across platforms
Support integration of tools and systems to improve internal efficiency
Infrastructure & Communications Systems Coordinate implementation and optimization of fiber, VoIP, and SIP trunk systems
Support telephone system setup, including extensions, call routing, and hardware
Collaborate with vendors to troubleshoot and resolve communication system issues
Operational Efficiency & Process Improvement Identify opportunities to automate repetitive tasks and improve productivity
Promote best practices across departments and dealership locations
Implement tools and processes that reduce inefficiencies and enhance team performance