Data Technician I

City of Atlanta • Atlanta, GA

8d • $21

About The Position

Performs data-entry, customer service, research, and paperwork processing tasks
utilizing a variety of resources including document imaging, host-access
applications, departmental systems and client server applications. Duties
include, but are not limited to: entering and verifying data; scanning and
printing documents; retrieving requested records; researching records in
response to extensive requests; reviewing system enhancements; verifying
workflow function and reporting accuracy and discrepancies; and providing
general assistance within the assigned department.

Requirements

• Knowledge of records management, government operations and office practices, policies and procedures.
• Skill in communicating and interacting with supervisors, elected officials, members of the general public and all other groups involved in the activities of the City in response to specific requests.
• Ability to operate a computer terminal and related computer workstations, scanners and printing equipment.
• Ability to prepare court documents and written reports in a concise, clear and effective manner.

Responsibilities

• Operates a computer, printer, optical scanner etc., to enter, store and retrieve data to prepare and produce reports, compose routine correspondence and disseminate information to others on the system.
• Helps other divisions within the court with their data entry and information processing problems.
• Reviews computer software, screens workflow proposals and makes recommendations.
• Answers the telephone; provides information; takes and relays messages and/or directs calls to appropriate personnel; returns calls as necessary.
• Cooperates with federal, state, and local law enforcement agencies and its officers or representatives when their activities or investigations are related to on-going investigations being conducted within the City of Atlanta; works to achieve the highest level of cooperation and efficiency possible.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees