Data Technician I

City of Atlanta•Atlanta, GA

7d•$21

About The Position

Office of Public Defenders Data Technician I Posting Expires: April 14, 2026 Salary: $21.38/hour General Description and Classification Standards Performs data-entry, customer service, research, and paperwork processing tasks utilizing a variety of resources including document imaging, host-access applications, departmental systems and client server applications. Duties include, but are not limited to: entering and verifying data; scanning and printing documents; retrieving requested records; researching records in response to extensive requests; reviewing system enhancements; verifying workflow function and reporting accuracy and discrepancies; and providing general assistance within the assigned department. Supervision Received Works under general supervision. Depending on organization structure, may work independently with responsibility for an assigned function or program. Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. Operates a computer, printer, optical scanner etc., to enter, store and retrieve data to prepare and produce reports, compose routine correspondence and disseminate information to others on the system. Helps other divisions within the court with their data entry and information processing problems. Reviews computer software, screens workflow proposals and makes recommendations. Answers the telephone; provides information; takes and relays messages and/or directs calls to appropriate personnel; returns calls as necessary. Cooperates with federal, state, and local law enforcement agencies and its officers or representatives when their activities or investigations are related to on-going investigations being conducted within the City of Atlanta; works to achieve the highest level of cooperation and efficiency possible.

Requirements

High school diploma or General Equivalency Diploma (GED).
1-2 years' of computer hardware and software operations, clerical, administration or research and analysis experience is required, or any equivalent combination of education, training and experience which provides the requisite knowledge, skills and abilities for this job.
Knowledge of records management, government operations and office practices, policies and procedures.
Skill in communicating and interacting with supervisors, elected officials, members of the general public and all other groups involved in the activities of the City in response to specific requests.
Ability to operate a computer terminal and related computer workstations, scanners and printing equipment.
Ability to prepare court documents and written reports in a concise, clear and effective manner.

Nice To Haves

Associate's degree in business/public administration or related field and 3-5 years' of computer hardware and software operations, clerical, administration or research and analysis experience preferred (equivalent professional experience may be considered for substitution for the required degree on an exception basis).

Responsibilities

Enters and verifies data
Scans and prints documents
Retrieves requested records
Researches records in response to extensive requests
Reviews system enhancements
Verifies workflow function and reporting accuracy and discrepancies
Provides general assistance within the assigned department
Operates a computer, printer, optical scanner etc., to enter, store and retrieve data to prepare and produce reports, compose routine correspondence and disseminate information to others on the system.
Helps other divisions within the court with their data entry and information processing problems.
Reviews computer software, screens workflow proposals and makes recommendations.
Answers the telephone; provides information; takes and relays messages and/or directs calls to appropriate personnel; returns calls as necessary.
Cooperates with federal, state, and local law enforcement agencies and its officers or representatives when their activities or investigations are related to on-going investigations being conducted within the City of Atlanta; works to achieve the highest level of cooperation and efficiency possible.