About The Position

The Data & Systems Manager (Workforce Data Lead) is responsible for ensuring the accuracy, integrity, usability, and defensibility of all workforce development data. This role supports compliance, grant reporting, audits, and leadership decision-making by maintaining clean data systems and producing timely, reliable reports across programs. This position does not manage staff but serves as the organization’s subject-matter expert for workforce data systems and reporting.

Requirements

  • Associate’s or Bachelor’s degree in Data Analytics, Information Systems, Public Administration, Workforce Development, or a related field (or equivalent experience)
  • 3+ years of experience managing programmatic or workforce data systems
  • Demonstrated experience producing grant-compliant reports
  • Strong attention to detail and documentation discipline
  • Advanced Excel/Google Sheets skills; reporting or dashboard tools preferred
  • Workforce data systems and reporting structures
  • Salesforce (or comparable CRM platforms)
  • Case management software and participant tracking systems
  • Data validation, quality control, and documentation standards
  • Dashboard development and reporting tools
  • Understanding of workforce grant compliance and audit expectations
  • High attention to detail and accuracy
  • Strong analytical and problem-solving skills
  • Ability to translate data into clear insights for non-technical staff
  • Proactive, organized, and deadline-driven
  • Strong written communication for documentation and reporting
  • Comfortable working cross-functionally without formal authority

Nice To Haves

  • Experience supporting WIOA-funded or publicly funded workforce programs
  • Salesforce Administrator or reporting experience
  • Familiarity with audit preparation and monitoring visits

Responsibilities

  • Manage workforce data across Salesforce, case management platforms, and internal dashboards
  • Maintain system workflows, fields, and data structures aligned with program and grant requirements
  • Ensure consistent data entry standards across workforce programs
  • Monitor data quality, completeness, and accuracy across all workforce records
  • Develop and maintain data documentation standards, SOPs, and validation checks
  • Support internal reviews, monitoring visits, and audits by producing defensible data sets
  • Produce recurring performance, compliance, and outcome reports for leadership and funders
  • Support local, state, and federal grant reporting requirements (e.g., WIOA, county, state contracts)
  • Build and maintain dashboards to track enrollment, attendance, outcomes, credentials, and retention
  • Analyze workforce data to identify trends, risks, gaps, and performance issues
  • Flag data-related compliance concerns proactively to the Workforce Development Manager
  • Provide insights that support program improvement and strategic planning
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service