Data Preparation Sr. Lead

The Providencia Group•El Paso, TX

1d•Onsite

About The Position

The Data Prep Senior Lead oversees teams responsible for document processing, data integrity, and workflow accuracy in a high‑compliance environment. This role ensures operational consistency, quality control, and adherence to established policies while supporting staff performance and meeting contractual timelines.

Requirements

Bachelor’s degree from an accredited institution; or Associate degree with additional relevant experience; or Equivalent combination of education and experience
Two (2) or more years of relevant experience in compliance‑driven operations, data processing, quality assurance, or similar environments
At least one (1) year of supervisory or lead experience
Experience managing high‑volume workflows with strict accuracy requirements
Strong organizational and analytical abilities
Excellent written and verbal communication skills
High attention to detail and quality standards
Comfort working with databases, reporting tools, and operational systems
Ability to manage multiple priorities and deadlines
Flexible schedule required, including evenings and weekends
Must be accessible by mobile phone as needed for operational matters
Applicants selected will be subject to a government background investigation and may need to meet eligibility requirements for access to classified information.
Must be a U.S. Citizen
Child Abuse/Neglect Report (CAN) or child protective services check to the satisfaction of contract requirements.
Internal background check to the satisfaction of contract requirements.
Favorable credit check for all cleared positions
Ability to obtain/maintain a Security Clearance
Standing/Walking/Mobility: Must have mobility to attend meetings with other managers and employees and ability to regularly travel via air, car, train, etc.
Climbing/Stooping/Kneeling: 15% - 49% of the time.
Lifting/Pulling/Pushing: 10% - 25% of the time.
Fingering/Grasping/Feeling: Must be able to write, type, and use a telephone system 75% - 100% of the time.
Physical Dimensions: May move 20-30 lbs.

Nice To Haves

Bilingual English/Spanish preferred, depending on assignment

Responsibilities

Supervise staff responsible for data preparation, documentation review, and quality processing
Assign and track workloads to meet accuracy, volume, and timeliness expectations
Review work products to ensure completeness and adherence to standards
Monitor productivity metrics and identify trends or deficiencies
Conduct internal audits and quality control reviews
Ensure compliance with organizational policies and contractual requirements
Provide coaching, corrective feedback, and performance support
Support onboarding and training of assigned personnel
Manage schedules to ensure operational coverage and efficiency
Communicate workflow updates and procedural changes clearly
Prepare reports and operational summaries for management
Maintain confidentiality of sensitive records and information
Perform other duties as assigned