Data Operator

Aston Carter • Evansville, IN

7d • $16 - $18 • Onsite

About The Position

We are seeking a Data Operator who will utilize Microsoft products such as Outlook and Excel on a daily basis. This role involves answering calls and fielding incoming calls to direct them to the appropriate departments like police, ER, or internal employees. The individual will also be responsible for adding service tickets in a central station setup. This position operates during the 2nd shift from 3 PM to 11 PM, offering a structured work environment with monitors in an office-based area.

Requirements

• Data entry experience within the past 2 years.
• Customer service experience within the past 2 years.
• Moderate Excel knowledge, including basic formulas such as SUMIFS.
• Experience in a clerical role within the past 2 years.

Nice To Haves

• Proficiency in Microsoft Office, particularly Outlook and Excel.
• Experience with phone systems and monitoring incoming security signals.
• Ability to follow standard operating procedures.
• Strong typing and order entry skills.

Responsibilities

• Utilize Microsoft Outlook and Excel for daily tasks.
• Answer incoming calls and direct them to appropriate departments.
• Add and manage service tickets.
• Work in a central station environment handling incoming calls.
• Undergo a 6-week training period with a manager, followed by a strict schedule.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees