Data Operations Specialist

TGI MAIN COMPANY•New York, NY

5h•$110,000 - $125,000•Onsite

About The Position

TGI Office Automation is seeking a motivated Data Operations Specialist to combine technical data with business goals, in order to help identify and realize opportunities for increased efficiency and profitability across the organization. Primary responsibilities will include managing and analyzing data in order to drive operational efficiency and support overall organizational growth. The ideal candidate will possess quantitative analytical thinking in combination with excellent communication skills and business savvy, including the ability to work with all types of employees from various backgrounds. Initiative and follow-through will be key. The Data Operations Specialist will report to the CFO who will direct, develop, and prioritize workload.

Requirements

Quantitative thinking and experience with data analytics
Demonstrated proficiency in data tools, SQL server experience required
Intermediate to Advanced Excel Skills required
Excellent leadership, project management, and communication skills
Professional demeanor and experience working in an office setting are required
Ability to work with management and employees at every level

Responsibilities

Oversee data processes, infrastructure, and teams to ensure data is accurate and can be relied upon for decision making and process improvement
Develop SOPs, monitor KPIs, ensure compliance, and trouble shoot issues
Identify areas of inefficiency in the company, coordinate with stakeholders, and roll out new processes which will improve efficiency in key areas of the business
Communicate and collaborate regularly with key stakeholders to elicit feedback in order to understand data needs and deliver insights
Provide high level support and technical guidance to the service organization and help teams perform more effectively in the field
Regularly develop, produce, and publish a variety of operational reports, including month-end performance reviews
Train and support managers in understanding and managing their performance metrics
Determine training needs based on data analysis of performance metrics
Support and propose various ad-hoc analytics projects including profitability, service metrics, parts usage, and other internal processes
Additional projects and support for company initiatives as assigned