Data Operations Analyst
About The Position
This job is responsible for improving organizational efficiency by analyzing data, processes, and systems. The scope of this job includes creating clear and concise documentation, as well as surfacing relevant insights to business stakeholders. WellSky is a technology company leading the movement for intelligent, coordinated care worldwide, providing next-level software, analytics, and services to power better outcomes and lower costs across the health and community care continuum. WellSky helps providers, payers, health systems, and community organizations solve tough challenges, improve collaboration for growth, harness the power of data analytics, and achieve better outcomes by further connecting clinical and social care. WellSky fosters an authentic culture built on independent thinking, collaboration, innovation, inclusiveness, and cohesive perspectives, where employees can make a difference.
Requirements
- Bachelor's Degree or equivalent work experience.
- 0-2 years of relevant work experience.
Nice To Haves
- Experience conducting data analysis and evaluating data sets in Microsoft Excel.
- Self-starter and organizer with high energy and drive to meet the needs of a demanding operational landscape.
- Strong initiative to understand data elements and how they may interact in our solutions, systems, and processes.
- Experience using Salesforce.
- Interest and/or background in the healthcare industry.
- Strong leadership, communication, and relationship building skills.
Responsibilities
- Collect, organize, and perform basic analysis of data from various sources to identify trends and support decision-making processes.
- Assist in evaluating existing operational processes by providing data and analysis to identify areas for improvement.
- Maintain and update reports and dashboards to track key performance indicators and provide regular updates to the management team.
- Consult with different departments to gather data and provide support for understanding operational challenges.
- Document operational processes, workflows, and improvements to ensure knowledge sharing and consistency across the organization.
- Perform audits of provider databases in Excel to ensure compliance with operational processes.
- Perform other job duties as assigned.
Benefits
- Excellent medical with Rx, dental, and vision benefits
- Mental Health support through EAP
- Generous paid time off, plus 13 paid holidays
- 100% vested 401(K) retirement plans
- Educational assistance up to $2500 per year
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
501-1,000 employees
