Data Management Specialist

Group Voyagers

just now•Remote

About The Position

The role of a Data Management Specialist is to accurately maintain all vacation dates and prices, hotel information, excursion and hotel images, product details, supplier information, and passenger document content for GVI and other offices utilizing the GVI systems. This includes acquiring data from worldwide offices, evaluating data received, loading and updating data in the GVI systems, and proofing data and content for the various channels (product, customer care, web sites, and documents). This role will work within tight deadlines. The Data Management Specialist is responsible for the following results: Acting as a conduit of information internally and between operating offices, and selling offices Compiling, sorting, or reformatting data to fit the data management systems Previewing product information for system requirements and deficiencies Loading and updating product components, content, and product information into the various GVI systems following established guidelines Identifying and resolving data related errors Proofing and verifying data entry and uploading for accuracy and completeness Understanding and maintaining the various connection points of the data to ensure across the board accuracy and resolving inconsistencies Developing and monitoring service level agreements for content among all parties, working within tight deadlines to achieve results Meeting deadlines, working on several projects simultaneously to hit open for sale and product launches Developing and cultivating business relationships with associates, management, other work areas, and other operating offices, by communicating actions, irregularities, continuing requirements, and maintaining inter- and intradepartmental workflow Expressing ideas for process improvements to increase flexibility, reduce administrative costs, and increase interactivity with customers Documenting workflow and system processes, maintaining and updating procedure workflow Contributing to a team effort by accomplishing related results or projects as needed

Requirements

Exceptional attention to detail
Three or more years of experience in detailed task-oriented project execution
Experience with document formatting and document management/workflow
Excellent networking, writing, and communication skills
Dedicated team player who is both self-directed and willing to multitask on various projects
Proven ability to work on several projects simultaneously and under tight schedules
Knowledge of booking process and tour operations
Intermediate Microsoft Office (especially Word and Excel)
Proofing experience highly desired

Nice To Haves

Working in a similar position with the travel or operations field

Responsibilities

Acting as a conduit of information internally and between operating offices, and selling offices
Compiling, sorting, or reformatting data to fit the data management systems
Previewing product information for system requirements and deficiencies
Loading and updating product components, content, and product information into the various GVI systems following established guidelines
Identifying and resolving data related errors
Proofing and verifying data entry and uploading for accuracy and completeness
Understanding and maintaining the various connection points of the data to ensure across the board accuracy and resolving inconsistencies
Developing and monitoring service level agreements for content among all parties, working within tight deadlines to achieve results
Meeting deadlines, working on several projects simultaneously to hit open for sale and product launches
Developing and cultivating business relationships with associates, management, other work areas, and other operating offices, by communicating actions, irregularities, continuing requirements, and maintaining inter- and intradepartmental workflow
Expressing ideas for process improvements to increase flexibility, reduce administrative costs, and increase interactivity with customers
Documenting workflow and system processes, maintaining and updating procedure workflow
Contributing to a team effort by accomplishing related results or projects as needed