Data Management Specialist-Finance (64356)

Family Support Services•Largo, FL

1d•Onsite

About The Position

The mission of Family Support Services is to be the leader in providing safety, stability, and quality of life for all children by working with the community to strengthen the family unit. Job Summary: The Data Management Specialist is responsible for ensuring the accurate documentation, financial oversight, and utilization management of client-related services. This position supports program integrity and fiscal accountability by maintaining complete and compliant data in statewide and internal financial systems, reviewing and processing service authorizations and invoices, and validating payments to providers. The Specialist serves as a liaison between Finance, Case Management, and external providers to resolve discrepancies, support service delivery, and ensure compliance with Department of Children and Families (DCF) policies, contractual requirements, and funding rules. This role requires strong attention to detail, the ability to manage multiple deadlines, and a commitment to accuracy, customer service, and ethical stewardship of funds.

Requirements

Education: High School Diploma required.
Experience: Three years experience working with data entry and analysis, reporting and problem solving.
Licensure, Certification, and/or Registration: Valid driver license.
Ability to: Represent self and the organization in a highly professional manner
Work independently with little direct supervision
Think and write creatively
Assess a situation and make appropriate recommendations/decisions
Research, organize and analyze data
Solve problems and think through critical, time sensitive issues
Establish and maintain relationships
Work collaboratively with staff at all levels in the organization
Follow through on commitments, projects and responsibilities
Read, research and interpret documents such as newspapers, contracts, manuals, journals, financial reports, etc.
Communicate effectively through writing including articles, presentations, speeches, reports, correspondence, and documentation
Speak effectively before small and large groups
Calculate figures and amounts
Maintain client confidentiality
Knowledge of: State, Federal and local employment laws
Recruitment and retention practices
Skills: Strong written and verbal communication
Strong follow-up and follow-through
Strong organizational and time management
Proficiency in Excel and Microsoft Word
Reconciliation of data
Clear a Level II Background screening (Live Scan) in which your fingerprints will be used to conduct the screening. Please see the link with further details: https://info.flclearinghouse.com
Clear a reference check
Clear a local background check from the County in which you reside
Clear a substance abuse screen
Provide a copy of all degrees prior to your first day of employment
Clear an E-Verify check to substantiate that the successful candidate meets the Department of Homeland Security authorization requirements to work in the United States (for more information visit www.dhs.gov/e-verify)

Nice To Haves

Bachelor’s degree, from an accredited college or university, preferred.
Previous experience in customer service and the delivery of services to families and children (preferably in child welfare).
A working knowledge of FSFN (Florida State Families Network) preferred.

Responsibilities

Enter, update and maintain accurate client, placement, service, admission, discharge, and authorization data in the statewide system (FSFN) and internal financial systems in accordance with established business policies.
Review initial, concurrent, and reauthorization service requests to ensure required documentation is complete and services meet state administrative rules, contractual obligations, and funding requirements.
Process Purchase of Service (POS) invoices, including receipt, review, validation, and submission through CoBRIS or other designated systems for payment.
Verify payment accuracy prior to release, including review of service dates, rates, authorizations, vendor information, and funding codes.
Coordinate and track payments for services not traditionally processed through POS systems, including room and board, credit card expenses, and non-FSFN payments.
Create, update, and maintain provider and vendor records in statewide and financial systems.
Monitor placement history and service utilization logs to ensure continuity, accuracy, and compliance/
Reconcile data between FSFN, CoBRIS, accounting records, EFT remittances, and POS paid reports, identify and resolve discrepancies.
Collaborate with Accounting to resolve payment issues, including uncashed checks, vendor discrepancies, overpayments, underpayments, and credits.
Monitor budgets and utilization trends, prepare reports and provide updates to leadership regarding expenditures, variances, and funding compliance.
Serve as a point of contact for internal staff and external providers by responding to inquiries related to documentation, authorizations, invoices, and payments in a timely and professional manner.
Maintain confidentiality of client, financial, and organizational information at all times.
Monitor shared inboxes and communication channels to ensure timely follow-up, data entry, and issue resolution.
Support audits, quality assurance reviews, and compliance activities by providing documentation, data validation, and corrective follow-up as needed.
Perform other related duties as assigned to support Finance operations and organizational objectives.