Data Integrity Specialist

Saint Luke's Physician Group•Kansas City, MO

About The Position

We are seeking a Data Integrity Specialist to join our team! You must have a working knowledge of HIM to be considered for this role. To meet this expectation, you should have prior work experience in HIM or a HIM degree. The main objective of this position is to maintain an accurate and concise Master Patient Index as well as coordinate chart correction within our electronic medical record. This position will analyze and resolve chart correction tickets which are submitted via the electronic medical record and or the IT ticket system for both hospital and ambulatory cases. This position will be required to work with various groups that manage different software applications to test and troubleshoot processes to achieve desired outcomes across multiple applications. Works to ensure the integrity of patient demographic and clinical data through the remediation of multiple databases. Additional Job Description: Analyze chart correction cases submitted in EMR and Service Now ticket system. Work with end users to facilitate chart corrections as needed to ensure accurate documentation in the medical record. This team will analyze and facilitate chart correction for both hospital charts and ambulatory clinic charts. Analyze potential duplicate medical record numbers and merge accounts if true duplicates. Merge potential duplicate MRNs from third party applications. This team will verify provider information submitted in various EMR work queues and tickets and send validated information to IT Security team to build record in database. This team will review pended transcribed reports submitted by third party transcription service in order to problem solve issues and complete reports so they interface to EMR. This team will analyze and resolve issues in multiple inbasket folders and work queues related to data integrity. This team will manage failed fax sends in Right Fax application and update provider information as necessary in order to send faxes correctly to recipient. Ability to manage conflict with peers and team members. Ability to work in matrix managed environment receiving direction from multiple managers. Exhibit flexibility, respect, and understanding in providing assistance to others. Ability to identify root causes for MPI related and chart correction problems and processes. An understanding of integration of MPI related applications running inside the organization. An understanding of chart correction processes within EPIC. Processes multiple tasks simultaneously in an ever changing environment. Proficiency in problem identification, analysis and resolution skills. Ability to identify dependencies with other applications and technologies. Ensures confidentiality in handling of all information, verbal and written. Ability to prioritize issues and requests. Performs follow up to ensure chart correction is performed and completed accurately.

Requirements

Working knowledge of HIM
Prior work experience in HIM or a HIM degree
Ability to manage conflict with peers and team members
Ability to work in matrix managed environment receiving direction from multiple managers
Exhibit flexibility, respect, and understanding in providing assistance to others
Proficiency in problem identification, analysis and resolution skills
Applicable Experience: Less than 1 year
Associate Degree

Responsibilities

Maintain an accurate and concise Master Patient Index
Coordinate chart correction within our electronic medical record
Analyze and resolve chart correction tickets submitted via the electronic medical record and or the IT ticket system for both hospital and ambulatory cases
Work with various groups that manage different software applications to test and troubleshoot processes to achieve desired outcomes across multiple applications
Ensure the integrity of patient demographic and clinical data through the remediation of multiple databases
Analyze chart correction cases submitted in EMR and Service Now ticket system
Work with end users to facilitate chart corrections as needed to ensure accurate documentation in the medical record
Analyze potential duplicate medical record numbers and merge accounts if true duplicates
Merge potential duplicate MRNs from third party applications
Verify provider information submitted in various EMR work queues and tickets and send validated information to IT Security team to build record in database
Review pended transcribed reports submitted by third party transcription service in order to problem solve issues and complete reports so they interface to EMR
Analyze and resolve issues in multiple inbasket folders and work queues related to data integrity
Manage failed fax sends in Right Fax application and update provider information as necessary in order to send faxes correctly to recipient
Identify root causes for MPI related and chart correction problems and processes
Understand integration of MPI related applications running inside the organization
Understand chart correction processes within EPIC
Process multiple tasks simultaneously in an ever changing environment
Identify dependencies with other applications and technologies
Ensure confidentiality in handling of all information, verbal and written
Prioritize issues and requests
Perform follow up to ensure chart correction is performed and completed accurately