Data Expert - Data, Model & Analytics

PNC•Pittsburgh, PA

2d•Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Data Expert within PNC's Data, Model & Analytics Customer Data Solutions organization, you will be based in Pittsburgh, PA or Tysons Corner, VA. The Customer Data Analytics & Solutions team is responsible for strengthening the reliability, quality, and consistency of customer data across the enterprise. This role focuses on delivering analytical and data driven solutions that enable accurate, compliant, and trusted customer information to support critical business decisions. The position plays a key role in implementing targeted solutions for high impact customer data challenges, including consumer contact data, consent management, entity resolution, and customer relationship representation. The ideal candidate brings strong analytical rigor, hands on data expertise, and the ability to operate across business, risk, and technology partners to reinforce enterprise data integrity. Role Responsibilities • Advance the evolution of consumer data products spanning customer contact data, consent and preferences, householding, and entity resolution • Develop customer data analytics and solutions to support business decision making, operational efficiency, and regulatory needs • Partner with technology, data engineering, and platform teams to design, prototype, and deliver production ready data and analytics solutions • Act as a trusted data and analytics partner for stakeholders across business, risk, and governance functions PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description Manages and develops information systems for clients; conducts data information analysis for a variety of studies under the direction of organizational standards. Develops strategies for data implementation, data acquisition, and archive recovery. Helps advise business, applications and operations counterparts to ensure data integrity and availability. Structures the environment and creates logical storage units especially for size and physical locations, to map database elements into logical units. Implements and supports technologies for managing and effectively utilizing multiple information sources, formats and uses. Resolves data integration and security issues for adherence to the organization's quality standards. Researches customers needs, conducts awareness and promotional sessions for potential customers. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Requirements

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience.
Specific certifications are often required.
In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Nice To Haves

Strong foundation in data analytics, including data sourcing, profiling, modeling, and analysis
Translate ambiguous business questions into clear analytical approaches and defensible insights
Hands on experience with analytics, reporting, or data tools (e.g., SQL, Python, Spark, Power BI, Tableau, dashboards, or similar platforms)
Understanding of data quality, data consistency, and data governance concepts
Strong problem solving and communication skills, with the ability to operate in cross functional environments
Comfortable working in fast paced, request driven settings where priorities may evolve
Experience with consumer products and strong business knowledge of banking products and services
Experience working with enterprise customer data, preferably in banking or financial services
Familiarity with modern analytics, automation, or AI enabled tools (e.g., Copilot, low code platforms, AI assisted analysis)
Analytical Thinking
Competitive Advantages
Data Analytics
Data Mining
Data Science
Machine Learning (ML)
Application Design
Architecture
Business Intelligence
Data Architecture
Data Governance
Data Mining
Emerging Technologies
Informatics/Information Sciences
IT Standards, Procedures & Policies
Modeling: Data, Process, Events, Objects
Root Cause Analysis (RCA)

Responsibilities

Advance the evolution of consumer data products spanning customer contact data, consent and preferences, householding, and entity resolution
Develop customer data analytics and solutions to support business decision making, operational efficiency, and regulatory needs
Partner with technology, data engineering, and platform teams to design, prototype, and deliver production ready data and analytics solutions
Act as a trusted data and analytics partner for stakeholders across business, risk, and governance functions
Manages and develops information systems for clients
Conducts data information analysis for a variety of studies under the direction of organizational standards.
Develops strategies for data implementation, data acquisition, and archive recovery.
Helps advise business, applications and operations counterparts to ensure data integrity and availability.
Structures the environment and creates logical storage units especially for size and physical locations, to map database elements into logical units.
Implements and supports technologies for managing and effectively utilizing multiple information sources, formats and uses.
Resolves data integration and security issues for adherence to the organization's quality standards.
Researches customers needs, conducts awareness and promotional sessions for potential customers.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future.
Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.

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