Data Client Success Specialist

Haymarket Media, IncNew York, NY
1d$60,000 - $75,000Hybrid

About The Position

Haymarket Media, Inc. is seeking a Data Client Success Specialist. This position is located in our New York City office with a hybrid schedule (three days onsite, two days remote). Job Overview: This position will play a key role as a conduit between our Data Reporting team and our sales support teams and clients. We are looking for a unique individual that understands data and analytics, has strong organizational skills and is a positive communicator, both verbally and in writing with experience in direct client communication.

Requirements

  • 1-3 years related experience
  • Background in data and client management
  • Knowledgeable in Google and MS products, specifically Sheets and Excel
  • Experience with Salesforce, and project management tools
  • Exceptional organizational and communication skills and ability to think creatively for solutions
  • BS/MS degree in related field (or equivalent training and experience)

Responsibilities

  • Partnering with the Data Client Success Manager, support the coordination between client and internal teams
  • Communicate with sales and external clients on a regular basis to explain our data capabilities and collect requirements
  • Review client specs with internal data/analytics teams as part of standard reporting
  • Track client data requests and follow up with internal team on status

Benefits

  • A competitive compensation package
  • The salary range for this position is $60,000–$75,000. Compensation will be commensurate with experience, skill level, functional and/or industry knowledge, education level, certifications, as well as other qualifications.
  • Paid annual vacation, holiday and sick time off
  • Comprehensive health plans including medical, dental and vision
  • Competitive 401(k) investment options and generous company matching program
  • Life insurance
  • Commuter benefits
  • Employee referral awards
  • Tuition reimbursement
  • Training opportunities through industry-recognized programs
  • A creative and passionate workplace and a fun, collaborative team environment
  • Three Week “Work from Anywhere” benefit, to ensure work life balance
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