Data Center Technician (Springfield, OH)

Vultr • Springfield, OH

6d • $65,000 - $75,000 • Onsite

About The Position

Vultr is on a mission to make high-performance cloud infrastructure easy to use, affordable, and locally accessible for enterprises and AI innovators around the world. With 32 global cloud data center locations, Vultr is trusted by hundreds of thousands of active customers across 185 countries for its flexible, scalable, global Cloud Compute, Cloud GPU, Bare Metal, and Cloud Storage solutions. In December 2024 Vultr announced an equity financing at a $3.5 billion valuation. Founded by David Aninowsky and self-funded for over a decade, Vultr has grown to become the world’s largest privately-held cloud infrastructure company.
As a data center technician on a day to day basis, you will be responsible for handling incoming data center support requests.
What to expect:
Installing and performing on-going maintenance on servers and network equipment. Including rack & stack of servers and switches, cabling, and physical configuration of devices.
Responding to reported server, network, and infrastructure issues.
Work with facility staff to ensure that power, cooling, and all other facility provided services are working properly; coordinate any maintenance, and ensure that any outages are addressed and escalated accordingly.
Running hardware diagnostics and replacing failing parts in a timely manner.
Work with vendor warranty technicians to ensure that any warranty issues are resolved promptly and properly.
Proactively identify issues and areas to approve efficiency and develop plans to resolve.
Setup, maintain, and document spare parts inventory.
Collaborating with software and network engineering teams on cybersecurity and network efficiency.
Upgrading internal system components, including CPUs, memory, hard drives, and network cables.
Maintaining detailed documentation of infrastructure, work, and physical parts inventory.
Escalating issues as needed to ensure prompt resolution

Requirements

• 5+ years experience working in a data center as a technician or similar role installing, configuring, and troubleshooting server and network equipment.
• Experience with large scale network and server deployments
• Firm understanding of GPU hardware and liquid cooled rack solutions
• Ability to work independently to manage projects within the facility
• Firm understanding of servers, network equipment, and datacenter facility services like power, cooling, and cross connections to service providers.
• Experience with troubleshooting, building, repairing, and upgrading servers
• Strong organizational skills
• Superb communication skills

Responsibilities

• Installing and performing on-going maintenance on servers and network equipment. Including rack & stack of servers and switches, cabling, and physical configuration of devices.
• Responding to reported server, network, and infrastructure issues.
• Work with facility staff to ensure that power, cooling, and all other facility provided services are working properly; coordinate any maintenance, and ensure that any outages are addressed and escalated accordingly.
• Running hardware diagnostics and replacing failing parts in a timely manner.
• Work with vendor warranty technicians to ensure that any warranty issues are resolved promptly and properly.
• Proactively identify issues and areas to approve efficiency and develop plans to resolve.
• Setup, maintain, and document spare parts inventory.
• Collaborating with software and network engineering teams on cybersecurity and network efficiency.
• Upgrading internal system components, including CPUs, memory, hard drives, and network cables.
• Maintaining detailed documentation of infrastructure, work, and physical parts inventory.
• Escalating issues as needed to ensure prompt resolution

Benefits

• 100% company-paid insurance premiums for employee medical, dental and vision plans.
• 401(k) plan that matches 100% up to 4%, with immediate vesting
• Professional Development Reimbursement of $2,500 each year
• 11 Holidays + Paid Time Off Accrual + Rollover Plan
• Increased PTO at 3 year and 10 year anniversary + 1 month paid sabbatical every 5 years + Anniversary Bonus each year
• Gym membership reimbursement up to $50 per month
• Company paid Wellable subscription

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees