Data Center Technician - Relocation Required to Childress, TX

Unisys • Childress, TX

5d • Onsite

About The Position

Unisys is seeking an experienced On-Site Service Engineer (OSE) to support enterprise data center and server environments, including next-generation AI platforms. This is a hands-on, customer-facing role focused on maintaining uptime, resolving complex hardware issues, and helping establish operational standards at a newly built data center site . Important: Senior engineers are required first to support site stand-up, stability, and mentorship. Engineers hired in this phase will play a foundational role in long-term operations. Prior AI experience is not required—strong data center and server fundamentals are what matter most.

Requirements

• Experience supporting servers or data center hardware in enterprise or customer-facing environments
• Hands-on expertise with server components (CPU, memory, power supplies, GPUs, full server swaps)
• Ability to work independently onsite in a production data center
• Strong troubleshooting and customer communication skills
• Willingness to support emerging technologies, including AI platforms
• Openness to relocation to Childress, TX (required)
• 3+ years of experience in data center, field service, or enterprise hardware support roles
• Due to potential government contract requirements, this position is limited to US Citizens or US Permanent Resident

Nice To Haves

• New build, expansion, or site stand-up experience strongly preferred
• Associate or Bachelor’s degree in IT or equivalent experience
• Dell or other OEM certifications a plus (not required)

Responsibilities

• Provide onsite support for Dell server and data center systems, ensuring rapid issue resolution and minimal downtime
• Perform hardware maintenance including server builds, swaps, component replacements, and firmware updates
• Troubleshoot issues across hardware, firmware, and operating systems
• Support reactive and preventive maintenance following established procedures
• Partner with customers and internal teams during service events
• Document work performed and contribute to shared knowledge
• Participate in on-call rotations and extended coverage as required

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree