Data Center Technician - Barstow, TX

UnisysBarstow, TX
7hOnsite

About The Position

Unisys Corporation is seeking an experienced On-Site Service Engineer (OSE) to support enterprise data center and server environments , including next-generation AI platforms. This is a hands-on, customer-facing role focused on maintaining uptime, resolving complex hardware issues, and delivering outstanding on-site service. Prior AI experience is not required—strong data center and server fundamentals are what matter most.

Requirements

  • 3–5+ years of experience in technical support, field service, or data center roles
  • Associate or Bachelor’s degree in IT or related field (or equivalent experience)
  • Ability to lift up to 50 lbs, travel to customer sites, and support flexible/on-call schedules
  • This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.

Nice To Haves

  • Dell or other vendor certifications are a plus, but not required

Responsibilities

  • Provide on-site support for Dell server and data center systems, ensuring rapid issue resolution and minimal downtime
  • Perform hardware maintenance including server builds, swaps, component replacements, and firmware updates
  • Troubleshoot system issues across hardware, firmware, and operating systems, escalating when appropriate
  • Support both reactive and preventive maintenance following established procedures
  • Collaborate with internal teams and customers during service events to ensure clear communication and resolution
  • Document work performed and contribute to shared knowledge and best practices
  • Participate in on-call rotations and support extended coverage when needed
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