Data Center Technician - Ashburn, VA

DXC Technology • Ashburn, VA

3d • Onsite

About The Position

The Data Center Technician is responsible for providing hands-on technical support within a CoLo data center environment. This role includes hardware installation, basic networking support, ticket management, and on-site assistance for internal teams and external vendors. Candidates should be comfortable working in server rooms, performing physical tasks, and supporting a wide range of infrastructure technologies.

Requirements

• High school diploma or GED
• Understanding of basic networking concepts
• Ability to work in data center or telecom closet environments
• Ability to lift 50 lbs. and perform physical tasks in a server room setting

Nice To Haves

• Preferred 5+ years of field support or data center experience
• Vendor certifications (Lenovo, HP, IBM, etc.)
• CompTIA certifications (A+, Network+, Security+)
• Apple device training or certifications

Responsibilities

• Provide field support (5+ years preferred), including break/fix, hardware installation, and general hands-on IT assistance.
• Manage and update SNOW (ServiceNow) tickets and asset records.
• Perform networking troubleshooting, including: Crash carts and console connections ILO/remote access tools (e.g., iLO, Putty) Wired and wireless network connectivity Switch, router, core/aggregation, ISP hardware, and cabling issues
• Serve as on-site “Hands and Eyes” support for remote network engineers.
• Escort third-party hardware vendors and ensure adherence to site policies.
• Perform rack-and-stack of servers, switches, and additional data center hardware.
• Cable management, including routing under raised floors and through endcaps.
• Conduct remote and on-site support for software/hardware installations.
• Safely lift and carry equipment weighing up to 50 lbs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees