Data Center Tech

Proofpoint•Sunnyvale, CA

19d

About The Position

Proofpoint is seeking a detail-oriented and motivated Data Center Technician to join our Datacenter Operations team. This role involves supporting the day-to-day operations of our data center, ensuring optimal performance, reliability, and security of critical infrastructure. The ideal candidate will have experience with Dell servers, enterprise storage systems, and compliance standards, along with strong troubleshooting skills.

Requirements

Associate degree in IT – or further Education, Computer Science, or related field (or equivalent experience).
CompTIA A+, CCNA, data center specific certifications (e.g., CDCTP, DCIE)
1–3 years in data center operations, IT support, or related technical role.
Experience with Dell PowerEdge servers and enterprise storage systems.
Basic networking knowledge (TCP/IP, VLANs).
Understanding of power and cooling systems in a data center environment.
Strong attention to detail, ability to work independently and in a team, excellent problem-solving and communication skills.
Must be curious technically and process oriented
Excellent verbal and written communication skills
Ability to lift up to 50 lbs.
Comfortable working in controlled environments with varying temperatures.
Willingness to work on-call or flexible shifts as needed-late hour maintenance windows

Nice To Haves

Certifications preferred: CompTIA A+, Network+, CDCTP.

Responsibilities

Install and maintain Dell servers, various storage devices, and networking equipment.
Basic networking knowledge (TCP/IP, VLANs)
Understanding of power and cooling systems in a data center environement
Monitor system performance, identify issues, and perform root cause analysis to resolve hardware and connectivity problems.
Manage cabling, fiber optics, and patch panels to maintain organized and efficient connectivity.
Conduct routine inspections and preventive maintenance on data center equipment.
Maintain accurate records of hardware inventory, configurations, and maintenance activities.
Ensure adherence to data center security protocols, compliance standards (SOC 2, ISO 2700, PCI, FedRamp), and environmental requirements.
Assist with migrations, upgrades, and capacity planning as needed.