Data Center Tech (Night Shift)

KGP TelecommunicationsPlano, TX
2d

About The Position

The Data Center Tech is responsible for providing high-quality service in data center facility to take excellent care of our customers, build relationships, question things, work hard, work smart, and enjoy the experience.

Requirements

  • High school diploma or equivalent, technical or college degree preferred
  • One year of experience
  • Proficient in use of Microsoft programs and applications
  • Proficient in use of IOS and/or Android applications
  • Physically placing, removing, or modifying non-working equipment
  • Ability to trouble shoot cabling issues as well as resolve problems
  • Ability to trouble shoot hardware and software issues as well as resolve problems
  • Good written and oral communication skills
  • Good customer service skills
  • Good computer soft skills required

Responsibilities

  • Installation of telecommunications equipment and associated infrastructure per customer standards.
  • Act as a customer contact. Interface with customers and local supervisors to clarify project status.
  • Work well within a team and demonstrate some leadership ability.
  • Plan and layout installation activities to meet dates and budgeted hours. Oversee other personnel when required.
  • The work will involve the installation of power, fiber and switchboard cable, and telecommunications equipment in Data Center and other Telecom facilities. Installers should be familiar with and/or are trained with iron work/bays/equipment rack installation, blueprint/schematic reading.
  • Physically placing, removing, or modifying non-working equipment o Cable trays and/or racking o Data Equipment cabinets and frames o Data Servers, Switches, Routers, Repeaters, Bridges, Gateways, Multiplexers, Transceivers, Firewalls o Fuse Panels
  • Physically routing the cables that supply AC and/or DC power or transmit data in various technical spaces
  • Identify, label, and terminate cables that supply AC and/or DC power or transmit data
  • Conduct test and document performance characteristics of hardware and software
  • Resolve equipment / technical issues
  • Review, analyze, and interpret work orders, drawings, records, and manuals
  • Perform quality validation on in-process and completed work
  • Interact with all members of the organization; Installation, Engineering and Project Management
  • Performs other duties as requested by Manager

Benefits

  • Medical, Dental, and Vision insurance
  • Digital Health & Wellness Support
  • Critical Illness, Accident, & Hospital Insurance
  • Short-term & Long-term disability
  • Group term & Voluntary life insurance
  • Flexible Spending and Health Savings Accounts
  • Paid Time Off & 401K
  • Company Discount Website

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

1,001-5,000 employees

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