Data Center Supervisor

Cologix•Ashburn, VA

About The Position

The Data Center Supervisor is responsible for the operations of the Datacenter infrastructure components including but not limited to Mechanical Systems; Chillers, CRAC, CRAH, Network, Copper/Fiber, and DCIM.

Requirements

Minimum 5 years’ experience in managing mission critical facilities
Experience with cooling subsystems such as Chillers, CRAC, CRAH, etc.
Understanding of IT systems including but not limited to servers, network systems, fiber and copper cabling
Experience in large, complex construction projects
Ability to read and comprehend single line diagrams
Excellent written and verbal communication skills
Comfort in working in a fast paced 247 environment

Responsibilities

Manage and track cooling capacity, temperatures and efficiency throughout the Datacenters
Lead a cross-functional, 24/7 operations team supporting a complex, mission critical production network, including Critical Incident Management, troubleshooting, reporting, and escalation.
Ensure trouble tickets are updated in a timely manner and within the parameters of multiple SLAs by coordinating with internal and external support teams.
Maintain detailed site specification documentation of As-Builts, Single-Lines and pre-sales spec sheets
Plan physical environment installs including capacity expansions, system upgrades, and new containment, server, and fiber/copper installs
Responsible to lead the troubleshooting process and repairs in case of events or equipment failure. Make recommendations to prevent reoccurrence of such events.
Ability to cover 24 x 7 support escalations/ DC incidents management and service calls for timely recovery.
Maintain accurate site documentation such as maintenance records, power consumption, temperature trends, PUE trends, etc
Ensure that best practices are adhered to in areas of fiber and network documentation
Participate in facilities post incident reviews as required
Participate in regular facilities audits