Data Center Specialist, I - Academic Technology Services

University of Wyoming • Laramie, WY

7h • Onsite

About The Position

This position involves on-call status and has been deemed essential as addressed in the University of Wyoming’s Employee Handbook. Employees in essential positions may be required to work during emergency closures and winter closures based on the nature of their job duties and the reasons for the closure. Under general supervision, perform routine, day-to-day activities to support the operation of the Data Center in accordance with established policies and procedures. Participate in an on-call rotation for after-hours response to Data Center issues. Provide customer service to Information Technology staff and contractors, and assist with physical equipment installations, relocations, and removals.

Requirements

• Associate’s degree in a related field or two (2) years of relevant work experience in Information Technology, Electrical, or HVAC.
• Valid driver's license with a motor vehicle record (MVR) compliant with the Driving for University Business SAP.
• Must be able to respond and be on site within 30 minutes during on-call period.

Nice To Haves

• Data Center experience preferred
• Proficient with computers, networking, and Microsoft applications
• Experience in HVAC, Industrial Maintenance, or a related technical field
• Industry certifications in data center operations, cabling, networking, or related fields are desirable and may substitute for up to two (2) years of experience.

Responsibilities

• Monitor and log Data Center operations using local and remote systems, direct observation, and user reports.
• Respond to and resolve basic issues related to Data Center operations, including alarms, user reports, or observed anomalies.
• Maintain Data Center infrastructure either directly or by coordinating with University maintenance personnel or contractors.
• Provide customer service and support to IT staff and co-location clients.
• Contribute to individual or team-based projects related to Data Center operations and maintenance under the direction of the Data Center Manager.
• Perform or assist with physical tasks such as installing, moving, or removing equipment (servers, networking gear, cabling, HVAC components, etc.).

Benefits

• Generous Retirement Contributions: The State contributes 14.94% of your gross salary, and you contribute 3.68%, totaling 18.62% toward your retirement plan.
• Exceptional Health & Prescription Coverage: Enjoy access to medical, dental, and vision insurance with competitive employer contributions, that include 4 deductible options to suit your needs.
• Paid Time Off: Benefit from ample vacation, sick leave, paid holidays, and paid winter closure.
• Tuition Waiver: Employees and eligible dependents can take advantage of tuition waivers, supporting continuous education and professional growth.
• Wellness and Employee Assistance Programs: Stay healthy with wellness initiatives, counseling services, and mental health resources.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 1,001-5,000 employees