Data Center Optical Technicians

Ericsson • Plano, TX

11d • Onsite

About The Position

We are looking for a motivated and skilled Data Center Optical Engineer to join our team and contribute to the seamless functioning of our data center operations. This role covers responsibilities such as equipment handling (installation, maintenance, troubleshooting, decommissioning), optical testing, and vendor oversight while delivering excellent customer service and technical expertise. The position is essential for supporting network functionality and ensuring high service standards at our data centers.

Requirements

• 3-5 years in a technician role within data center operations or similar environments.
• Strong ability to work independently, collaborate with teams, and effectively communicate, especially with customers.
• Excellent organizational capabilities to prioritize tasks under pressure.
• Clear understanding of industry-specific safety standards.
• Proficiency in English for both written and verbal communication.
• Capacity to lift and move heavy equipment (up to 50 lbs).
• Willingness to work in confined spaces and at elevated heights.
• Ability to adapt to various environmental conditions.
• Must meet mandatory prerequisites like PPE requirements, CPR/First Aid training, and certifications (OSHA 10/30).
• Annual refresher training of 40 hours will be provided.

Nice To Haves

• Team-leading experience preferred but not mandatory.

Responsibilities

• Break-Fix Support: Respond outside standard business hours, including night and weekend shifts, as needed.
• Technical Tasks: Perform equipment installation, interpret technical diagrams, follow methods of procedure (MOPs), and troubleshoot network transport, optical, and IP issues.
• Cabling: Manage installation and maintenance of Ethernet and fiber cables, such as CAT 5/6, single-mode, multi-mode, RJ45, and LC, and work for extended periods on overhead racks or grids.
• Optical Testing: Test and maintain circuits using tools like optical power meters and equipment. Analyze and resolve network issues collaboratively with remote technical teams.
• Site Audits: Validate project specs, ensure precise equipment and cable placements, and document outputs.
• Hardware Installation and Maintenance: Install, organize, and maintain data center hardware. Dispose of outdated components and replace faulty hardware.
• Power System Management: Handle AC/DC power systems, redundancy mechanisms, and hot/cold hardware aisle management.
• Documentation: Read and use cut-sheets for physical installations while maintaining efficient cable management.
• Vendor Oversight: Supervise third-party contractors performing on-site activities.

Benefits

• Ericsson offers excellent health benefits including the choice of three medical plan options and a dental plan option that allow an employee to select the level of coverage that suits their needs. Employees will receive company credits in an amount equal to the cost that Ericsson pays toward the cost of their medical and dental premiums for themselves and eligible covered dependents.
• The Ericsson US 401(k) Plan offers an automatic 3% company contribution and Ericsson match $1 for every $1 you put into the 401(k) Plan on the first 3% of your eligible pay, plus 50 cents on every $1 on the next 2% of eligible pay. When you contribute at least 5% of eligible pay, you are receiving Ericsson's full matching contributions of 4%. Matching and company automatic contributions stop when your total eligible pay for the year reaches the IRS limits.
• Employees will also receive company credits in an amount equal to the cost of basic life insurance and basic accidental death and dismemberment coverage, as well as short-term and long-term disability coverage.
• Employees also have the option to participate in Ericsson's Stock Purchase Plan.
• New employees are provided a minimum of 15 days of accrued vacation, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually.
• Ericsson provides up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.
• Ericsson offers many other company-paid benefits such as financial wellness programs, educational assistance, matching gifts, and recognition programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed