Data Center Optical Technician (LAX)

Ericsson•Los Angeles, CA

1d•Onsite

About The Position

Analyze and resolve network issues associated with equipment installations / removals. Perform and assist card level troubleshooting and replacement procedures with assistance from control centers and/or back-office engineers. Provide timely and accurate feedback to audit / survey requests. Provide oversite of 3rd parties' on-site activities. Ability to interpret and perform tasks outlined in MOPs, vendor documentation, technical specifications, network practices, engineering letters and job aids. Ability to identify all colors associated with telecommunications cable and equipment indicator lights. Ability to learn and retain physical and mechanical installation specifications. 3-5 years of experience working as a technician in data center operations or a similar environment, interacting directly with customers. Team lead experience preferred. Must be a self-starter with the ability to work independently without continuous supervision. Must be a team player and have excellent interpersonal communication skills, especially with customers. Excellent organizational and administrative skills. Effective written and oral communication skills in English language. Ability to multi-task and maintain composure in stressful and demanding work environments. Ability to think forward and learn and apply new concepts quickly. Understand and follow all common and industry specific safety standards to protect personnel and assure network integrity / reliability. Communicate as required with multiple departments to optimize project scheduling, resolve roadblocks, and coordinate material deliveries. Use Hyperscale systems and applications to communicate with the customer as needed. Adhere to Hyperscale standards to ensure work meets customer quality requirements. Ability to lift and move heavy equipment (up to 50 lbs). Comfortable working in confined spaces and at heights. Ability to work in varying environmental conditions. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world's toughest problems. You´ll be challenged, but you won't be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. We truly believe this approach drives innovation, which is essential for our future growth. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.

Requirements

3-5 years of experience working as a technician in data center operations or a similar environment, interacting directly with customers.
Must be a self-starter with the ability to work independently without continuous supervision.
Must be a team player and have excellent interpersonal communication skills, especially with customers.
Excellent organizational and administrative skills.
Effective written and oral communication skills in English language.
Ability to multi-task and maintain composure in stressful and demanding work environments.
Ability to think forward and learn and apply new concepts quickly.
Ability to lift and move heavy equipment (up to 50 lbs).
Comfortable working in confined spaces and at heights.
Ability to work in varying environmental conditions.

Nice To Haves

Team lead experience preferred.

Responsibilities

Analyze and resolve network issues associated with equipment installations / removals.
Perform and assist card level troubleshooting and replacement procedures with assistance from control centers and/or back-office engineers.
Provide timely and accurate feedback to audit / survey requests.
Provide oversite of 3rd parties' on-site activities.
Interpret and perform tasks outlined in MOPs, vendor documentation, technical specifications, network practices, engineering letters and job aids.
Identify all colors associated with telecommunications cable and equipment indicator lights.
Learn and retain physical and mechanical installation specifications.
Communicate as required with multiple departments to optimize project scheduling, resolve roadblocks, and coordinate material deliveries.
Use Hyperscale systems and applications to communicate with the customer as needed.
Adhere to Hyperscale standards to ensure work meets customer quality requirements.
Understand and follow all common and industry specific safety standards to protect personnel and assure network integrity / reliability.