Data Center Operations Systems Supervisor

Switch•Reno, NV

19h

About The Position

At Switch, we dont just design, build and operate data centerswe are enabling the technology of the future. Led by Founder & CEO, Rob Roy, we believe in revolutionary innovation, operational excellence and the principle of karma. Switch is where talented people come together to EVOLVE the digital world. We believe that innovation isnt just about technologyits about the people, culture, and purpose that make it happen. Every Switch team member contributes to a mission greater than themselves: to create the worlds most advanced digital infrastructure that powers the progress of humanity. The Role: DCO Systems Supervisor The DCO Systems Supervisor leads the daily execution of maintenance and operational work performed by Systems Technicians. This role ensures tasks are completed safely, accurately, and on schedule in a 24/7 data center environment. You are responsible for shift-level coordination, technician performance, vendor alignment, and compliance with safety and infrastructure standards. This is a hands-on leadership role focused on consistency, accountability, and operational reliability. This position works Swing Shift, 5:00 PM to 1:00 AM.

Requirements

High School diploma or equivalent
7+ years of experience in data center operations, facilities, electrical, or mechanical environments
5+ years of experience leading or mentoring technicians in an operational setting
Working knowledge of data center critical infrastructure systems including UPS, generators, switchgear, ATS/STS, PDU/RPP, cooling systems, and fire suppression
Ability to read and interpret electrical schematics and mechanical drawings
Experience using CMMS or similar maintenance tracking systems
Familiarity with OSHA safety standards
Ability to lift up to 50 pounds regularly and up to 100 pounds occasionally
Ability to work extended hours when required in a 24/7/365 environment

Nice To Haves

OSHA 30 certification
Bachelors degree in Electrical or Mechanical Engineering or equivalent technical training
Prior experience in a mission-critical data center environment

Responsibilities

Supervise daily work of DCO Systems Technicians and ensure tasks follow established procedures
Plan, assign, and monitor preventive and corrective maintenance activities
Coordinate vendor-supported maintenance and verify work completion
Review and validate maintenance documentation and compliance records
Support client equipment installations to ensure compliance with Switch standards and AUP
Manage customer access and maintenance requests through completion
Participate in CAB processes, including ticket creation and schedule coordination
Use CMMS and asset management systems to track maintenance, system status, and requisitions
Support incident response, including P3 event creation and escalation coordination
Provide direct performance feedback and coach technicians on skill development
Support hiring coordination and onboarding of new team members
Enforce Switch safety policies and OSHA requirements
Identify and implement process improvements that reduce risk and improve efficiency