Provides support to end users on a variety of issues. Identifies researches and resolves technical problems. Responds to telephone calls email and personnel requests for technical support. Documents tracks and monitors the problem to ensure a timely resolution. May require an associate's degree in a related area and 0-3 years of experience in the field or in a related area. Has knowledge of commonly-used concepts practices and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager. We are looking for Data Center Technicians to join our rapidly expanding team. This position involves hardware and network diagnostics followed by physical repair and may include participation in an on-call rotation. All candidates should be willing to work both independently with a team. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful. In addition to hardware and network repair candidates will install equipment, create documentation, innovate solutions, and fix complex problems within the Data Center Space. Basic Qualifications Ability to exhibit good written and oral communication skills Ability to function well under pressure with multiple priorities Basic Understanding of Computer Hardware & Computer Networking Employment for all candidates is contingent upon passing a background check. This position has a physical component. Candidates should be able to lift up to 50lbs and may require need to work in cramped spaces or elevated locations. A valid driver’s license and vehicle is required. Some travel may be required Preferred Qualifications Knowledge of Linux Operating Systems. An Advanced understanding of Computer Hardware, including troubleshooting and repair skills.
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Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree