Data Center Operations Manager, Global Server Operations

Google • Phoenix, AZ

3h • $129,000 - $189,000

About The Position

At Google, we aim to foster Googley work environments that are collaborative, friendly and fun. The Facilities Management team brings our spaces to life as you oversee the daily operations of our offices. While roles with similar names at other companies can be far more mundane, you're a creative, organized customer service specialist, who takes pride in seeing things run smoothly and efficiently. You go out of your way to make sure that clients are not only satisfied, but singing Google's praises. You're comfortable in a fast-paced environment with the highest standards of excellence. You aren't afraid to have fun with your job, and bring an enthusiasm, dedication and a collaborative spirit to build and maintain office spaces that facilitate some of the world's most cutting edge innovation. In this role, you will lead the team responsible for the physical infrastructure powering Google’s search technology. Working an overnight shift (6pm–6am), you will manage Data Center Technicians who install, configure, and maintain the servers and networking hardware essential to our global operations. You will oversee routine maintenance and troubleshooting of Linux-based clusters and network components, ensuring all equipment remains reliable and secure throughout the night. Beyond technical oversight, you will be focused on hiring, coaching, and developing talent within a 24/7 environment. You will translate company objectives into daily workflows, manage capacity delivery, and ensure seamless shift hand-offs. You will advocate a safety culture while fostering a collaborative environment, ensuring the backbone of our digital services is managed with precision during these critical hours. The AI and Infrastructure team is redefining what’s possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide. We're the driving force behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more.

Requirements

• Bachelor's degree in a technical field or equivalent practical experience.
• 8 years of experience in computing infrastructure, networking, operating systems, or hardware.
• 5 years of experience managing technical, vendor, contract management, or delivery teams.
• Ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.

Nice To Haves

• Experience with data gathering, analysis, and presentation skills.
• Experience installing, configuring, testing, troubleshooting, and maintaining server and networking hardware and their components.
• Experience working in data center environments, including building and operating infrastructure, network and compute architecture and lifecycle, and Linux/Unix system administration.
• Experience with initiating and executing initiatives in a global environment.

Responsibilities

• Lead and develop a team by hiring, coaching, and setting clear priorities that align individual performance with organizational goals.
• Oversee day-to-day data center operations and workflows, ensuring all activities meet defined service level objectives and security protocols.
• Manage the end-to-end lifecycle of capacity delivery and maintenance projects, including the repair and preventative maintenance of critical server and network infrastructure.
• Partner with stakeholders to implement short- and long-term facility strategies while leveraging operational trends to identify and execute process improvements.
• Drive a site safety culture by leading Environmental Health and Safety (EHS) initiatives and fostering an a collaborative work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager