Data Center Operations Leader

Leidos•Honolulu, HI

19h

About The Position

Leidos is seeking a Data Center Operations Leader to support efforts for SMIT; the successful candidate will be responsible for performing enterprise network operations and engineering support for a broad range of programs including planning, designing, and evaluating various components of the Navy’s NMCI network on the NGEN-R Service Management, Integration and Transport (SMIT) program. NGEN-R is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport portion of NGEN-R, the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport. Ultimately, Leidos will support the Navy in unifying its shore-based networks and data management to improve capability and service while also saving significant dollars by focusing efforts under one enterprise network. Primary Responsibilities: Lead a multi-location, cross-functional team of IT and Engineering professionals to deliver Data Center Services and Operations. Lead infrastructure and migration project upgrades of IT hardware. Assists with the development and application of business processes to ensure appropriate service levels. Develop and implement standards, procedures, and processes. Participate in strategic data center and operations planning. Work within the DevSecOps methodology to plan and support implementation of new technologies. Coordinate the operational support and implementation activities for Local Area Network (LAN), Base Area Network (BAN), and Wide Area Network (WAN) service offerings encompassing heterogeneous platforms. Assist Government in determining tactical and strategic direction of the organization as it relates to emerging operational support technologies. Research, analyze, and recommend new operational support technologies, tools, and techniques. Coach others on the application of new operational support technologies. Review distributed computing and network designs to select appropriate operational support strategies and ensure efficient use of resources. Conduct system support design and performance evaluation reviews. Identify, develop, and update operational support standards and procedures. Participate with corporate strategic planning teams. Keep abreast of emerging operational support technologies and industry trends. Recommend price/performance improvement opportunities.

Requirements

BS degree (or equivalent) in Cybersecurity, Information Security, IT, EE, Network Engineering, Computer Science, or related field and 5+ years of prior relevant experience or a Masters with 3+ years of prior relevant experience, additional years of related experience will be considered in lieu of a degree.
Requires multiple years of prior data center operations experience
Requires multiple years of Critical Facilities Infrastructure management and operations.
US Citizen and DoD Secret Clearance.
8570 (IAT) II.
Must possess a CompTIA SEC+ CE certification.
Must possess an ITIL Foundation V3/4 certification.
Hands-on Experience in working with DoD networks, including NIPR, SIPR, and PPSN.
Direct delivery experience.
NGEN first generation experience managing a central delivery of IT services for including: NOC operations, SOC operations, Cyber operations, messaging, systems, transport, storage, backup and restore and incident management.
Demonstrated experience running a DevOps organization.
Experience planning implementation of enhancements and upgrades to the very large enterprise service organizations.
Experience in advising senior program leaders and stakeholders of hardware requirements, configurations and limitations.
Ability to maintain technical expertise in all areas of network and computer hardware and software interconnection and interfacing.
Expertise in developing and implementing new technologies to enhance capabilities of the enterprise.
Willing to periodically work with the operations to coach, mentor and teach them.

Nice To Haves

Demonstrated hands-on expertise networking and data centers technologies.
Demonstrated experience migrating to Cloud environments.
Exceptional communication abilities, both verbal and written, include long-form business writing on complex topics.
Proven ability to work with and influence managers of other service support models and supporting teams.
Ability to manage globally distributed 24x7 operations to include short-notice travel in response.
An entrepreneurial spirit with the ability to drive innovation independently; have a passion to improve at every opportunity.
Proven able to credibly coordinate between technical teams and business stakeholders.
Ability to define program goals and roadmaps based on customer needs and strategic direction, and ensure that committed projects are delivered on schedule by the relevant team members.
Ability to lead and work in a matrix organization and communicate effectively with peers, subordinates and program leadership.
Experience working with ITIL processes.
Motivated self-starter with strong written and verbal communication skills, and the ability to create complex technical reports on analytic findings.

Responsibilities

Lead a multi-location, cross-functional team of IT and Engineering professionals to deliver Data Center Services and Operations.
Lead infrastructure and migration project upgrades of IT hardware.
Assists with the development and application of business processes to ensure appropriate service levels.
Develop and implement standards, procedures, and processes.
Participate in strategic data center and operations planning.
Work within the DevSecOps methodology to plan and support implementation of new technologies.
Coordinate the operational support and implementation activities for Local Area Network (LAN), Base Area Network (BAN), and Wide Area Network (WAN) service offerings encompassing heterogeneous platforms.
Assist Government in determining tactical and strategic direction of the organization as it relates to emerging operational support technologies.
Research, analyze, and recommend new operational support technologies, tools, and techniques.
Coach others on the application of new operational support technologies.
Review distributed computing and network designs to select appropriate operational support strategies and ensure efficient use of resources.
Conduct system support design and performance evaluation reviews.
Identify, develop, and update operational support standards and procedures.
Participate with corporate strategic planning teams.
Keep abreast of emerging operational support technologies and industry trends.
Recommend price/performance improvement opportunities.