Data Center Lab Technician IC4

Milestone Technologies, Inc.•Santa Clara, CA

42d

About The Position

Work with client teams to perform data center repairs and technician duties such as provisioning, repairs, decommissioning, moves, troubleshooting, shipping, and inventory management. Help ensure operational readiness of hardware by offering detailed, ongoing feedback.

Requirements

Basic understanding of PC / server hardware
Proficiency on the Linux command line with common UNIX tools
1-3 years experience with Linux system administration, network administration
Driven, self-motivated work ethic
Eagerness to learn new technologies and adapt to constant change
Focused, detail oriented, able to manage and analyze technical data from multiple sources
Ability to dynamically switch between people-oriented and technically-oriented mindsets
Excellent written and verbal communication skills

Responsibilities

In-depth usage of command-line tools and techniques, both Linux and client-specific.
Hardware installation, rack and stack, cabling, provisioning, and decommission. Hardware diagnosis and/or repairs
Coordinate with internal Data Center teams on dependent tasks (e.g. Network configuration on a rack that is needed for a new server)Task/ticket management
Rack integration
Device/System configuration
System troubleshooting with remote engineers
Document installation, repair procedures, and rack layouts
Provide feedback for HW troubleshooting, testing, and installation
Validate repair documentation for hardware and configurations
Support on-site vendor visits by escorting and assistance with internal tools
Space planning
Asset/Inventory Management
Equipment support RMA
Assist in the standardization of hardware for production, tooling, and automation
Assist in the development of hardware requirements and specifications Assist with projects (new capacity, as well as retrofits) and repairs throughout DC
Other tasks as required to support the service on a local basis