Data Center IT Operations Metro Director

Microsoft • San Antonio, TX

3d

About The Position

Empowering a culture of safety, security, and compliance in all aspects of datacenter activities Leading and managing a team of high-performing individual contributors and their ongoing talent development Managing and overseeing datacenter site services, logistics, and deployment Collaborating and coordinating with multiple internal business groups to ensure the successful delivery of service levels. Analyzing production operations and initiate corrective actions to ensure operational stability. Initiate and establish quality standards for the Datacenter teams and manage those initiatives through to completion. Lead through change by bringing clarity, generating energy, and delivering success. Embody our culture and values.

Requirements

• High School Diploma or equivalent AND 10+ years experience of mission-critical service management (e.g., providing IT services, manufacturing, warehouse, retail, military, or managing physical operations in an IT and/or critical environment infrastructure). OR equivalent experience
• 3+ years of people management in an organization of full-time employees across multiple disciplines and platforms.
• These requirements include, but are not limited to the following specialized security screenings: Criminal Justice Information Services: This position may require passing a background check conducted through the CJIS criminal justice information system by authorized local, state and/or federal agencies.
• Bachelor's or Technical College Degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, Supply Chain Management or related field AND 15+ years experience in enterprise-level experience managing large scale and complex projects/programs, or critical environment infrastructures (e.g., UPS, Generator, AHU), or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling) OR
• High School Qualification or equivalent AND 17+ years experience in enterprise-level experience managing large scale and complex projects/programs, or critical environment infrastructures (e.g., UPS, Generator, AHU), or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling) OR equivalent experience.
• 5+ years of people management experience.
• Enterprise-level Experience in managing large-scale and complex projects/programs.
• Working knowledge of audit and compliance requirements in a large global enterprise
• Problem-solving skills, analytical capabilities, data analysis, and attention to detail
• Project manage many tasks simultaneously.

Responsibilities

• Empowering a culture of safety, security, and compliance in all aspects of datacenter activities
• Leading and managing a team of high-performing individual contributors and their ongoing talent development
• Managing and overseeing datacenter site services, logistics, and deployment
• Collaborating and coordinating with multiple internal business groups to ensure the successful delivery of service levels.
• Analyzing production operations and initiate corrective actions to ensure operational stability.
• Initiate and establish quality standards for the Datacenter teams and manage those initiatives through to completion.
• Lead through change by bringing clarity, generating energy, and delivering success.
• Embody our culture and values.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees