Director, Data Center Operations

Hut 8 • Miami, FL

1d • Onsite

About The Position

The Director of Operations will be responsible for leading operations of Hut 8’s Data Center business. This role includes overseeing the full range of facility operations, third party service providers, client services, and critical infrastructure management. Your ability to drive continuous improvement, implement cutting-edge technologies, build a supporting team, and maintain strong relationships with both clients and internal stakeholders will be key to your success in this role.This role will report to the Senior Vice President, Managed Services.

Requirements

• 4+ years of experience in data center operations, with at least 1 year in a leadership role.
• Strong knowledge of data center infrastructure, including power, cooling, network systems, and fire suppression. Experience with P&L management, cost optimization, and operational strategy development. Skilled in driving efficiency and scalability in fast-paced, high-growth environments.
• Demonstrated ability to lead cross-functional teams and manage complex operations. Strong communication, interpersonal, problem-solving, and decision-making skills. Ability to foster collaboration and drive operational excellence across diverse teams.
• Deep understanding of data center operations, including industry standards (e.g., Uptime Institute, ISO 9001), regulatory compliance (e.g., HIPAA, SOC 2), and best practices. Familiarity with sustainability initiatives, energy efficiency strategies, and renewable energy sourcing.
• Strong understanding of critical data center systems, risk management, business continuity planning, and disaster recovery protocols. Experience with data center infrastructure management (DCIM) tools and other operational software.

Responsibilities

• Lead and manage commercial discussions with clients and third party service providers.
• Oversee operations of data centers and third party service providers, ensuring consistent performance, uptime, and reliability.
• Manage P&Ls, develop budgets, and ensure cost-effective operations while meeting performance goals.
• Develop long-term strategies to optimize efficiency, scalability, and service delivery. Implement new technologies and best practices to drive improvements.
• Ensure exceptional service delivery for clients, focusing on uptime, reliability, and meeting SLAs.
• Lead and mentor a high-performing team, fostering a culture of operational excellence, safety, and continuous improvement.
• Develop training documentation and procedures to ensure compliance with operating contract and support the development of operations personnel.
• Ensure adherence to industry standards and regulations. Manage risks to prevent disruptions.
• Manage relationships with vendors and collaborate with internal teams to align operations with business goals.

Benefits

• Hut 8 offers a benefits and wellness program that includes medical, dental, vision, life, and short-term and long-term disability insurance, as well as paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed
• Number of Employees: 101-250 employees