Data Center Inventory Technician

TensorWave•Miami, FL

21h

About The Position

We are seeking a Data Center Inventory Technician with a focus on RMA to support our growing campus. This role is responsible for the end-to-end lifecycle of physical hardware assets spanning receiving, inventory control, deployments, returns (RMA), and decommissioning. This position is critical to maintaining accuracy, uptime, and vendor accountability across our infrastructure footprint.

Requirements

4+ years of experience managing hardware RMAs with major OEMs or component vendors
Exceptionally detail-oriented with ability to follow structured procedures
Strong written and verbal communication with clean handoffs and documentation
Proficient with inventory tracking systems and maintaining accurate, reliable data
Direct experience with servers, GPUs, DIMMs, SSDs/HDDs, NICs, PSUs, and rails
Experience with power, cooling, cable management, and physical security best practices
Experience with iLO, Redfish, IPMI, KVM, or Linux diagnostics

Responsibilities

Accurately receive, inspect, label, log, and stage servers, components, and racks
Manage the lifecycle of all data center hardware including receipt, tagging, deployment, transfers, audits, storage, and decommissioning
Maintain real-time accuracy and regular audits of all assets in the data center
Track and document asset movement between locations, cages, and vendors
Coordinate secure hardware retirement, data destruction verification, and certified disposal
Own the end-to-end RMA process for servers, GPUs, drives, PSUs, NICs, and other components, including validating hardware failures
Create, track, and reconcile all RMA cases with vendors until closure
Prepare and manage outbound RMA shipments, including secure packaging, labeling, serial tracking, and customs documentation
Coordinate with Data Center Operations to safely remove and replace failed components with minimal downtime
Maintain reporting on failure rates, turnaround times, and vendor SLAs
Install equipment following structured deployment standards
Perform structured fiber and copper cabling, labeling, and port verification
Perform physical troubleshooting
Monitor thermal, power, and physical conditions within the data center