Data Center Hardware Operations Lead - Stargate

OpenAI • San Francisco, CA

7d

About The Position

We are seeking a Data Center Hardware Operations Lead focused on hardware and network operations, and logistics, with 15+ years of experience managing complex, mission-critical data center environments. You will oversee and optimize day-to-day hardware physical operations—including material movement, and hardware maintenance—across our expanding global footprint. This role includes designing scalable repair and logistics systems, managing vendors, and ensuring seamless coordination across facilities, supply chain, and engineering. If you thrive in highly complex, fast-paced environments and have a track record of operational excellence at scale, we encourage you to apply.

Requirements

• 15+ years of experience in physical operations and logistics for mission-critical infrastructure and data centers.
• Proven ability to manage complex logistics systems and coordinate across disciplines.
• Deep understanding of operational processes for large-scale facilities including maintenance, construction support, and warehousing.
• Experience leading cross-functional initiatives and working with third-party vendors.
• Bachelor's degree in Engineering, Logistics, Operations Management, or a related field (advanced certifications preferred).

Nice To Haves

• 20+ years of experience managing global-scale data center operations and logistics.
• Expertise in supply chain logistics and systems implementation for hyperscale environments.
• Strong leadership in dynamic, high-pressure settings with evolving technical needs.

Responsibilities

• Collaborate with internal and external teams to establish the hardware operations strategy, critical metrics and SLAs.
• Lead daily physical operations for data center campuses, from commissioning through ongoing maintenance.
• Design and implement robust logistics systems for material movement, repairs, and operational workflows.
• Collaborate with engineering, construction, supply chain, and operations teams to streamline processes and resolve bottlenecks.
• Develop tools and practices for improved traceability, throughput, and vendor coordination.
• Manage relationships with external partners and ensure alignment with operational goals.
• Apply best practices in logistics and operational planning to support scalable infrastructure growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level