Data Center Engineer II
About The Position
Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world. We want people who are passionate about building features that you and your peers will love. At DigitalOcean, Data Center Engineers play a massive role in the success of our business. Our amazing Data Center team is responsible for maintaining and growing the physical infrastructure of the DigitalOcean cloud, past, present and future. They own everything related to the physical servers and networking gear that enables our company, and our customers to scale. Day to day duties may include everything from replacing a faulty drive in one of our servers, to flying overseas to setting up a brand new Data Center from scratch. In exchange for your expertise and enthusiastic interest in DigitalOcean, we can offer you a role on a fast growing, and collaborative team where you'll be given regular opportunities to hone your skills and learn new ones. This position requires you to be onsite at our data center. This position is for the Memphis area and requires you to be onsite. This will be a second shift position.
Requirements
- Experience in deploying, maintaining, and working in a data center environment.
- Strong troubleshooting skills in networking, hardware, and Linux operating systems, with experience diagnosing and repairing hardware, executing upgrades, and performing hardware installations.
- Proficient in Linux OS, including working with terminal sessions and command-line interfaces.
- Excellent verbal and written communication skills, with a collaborative mindset and a positive, can-do attitude.
- Strong problem-solving abilities, with a keen aptitude for deep technical dives to quickly and efficiently resolve issues.
- Experience submitting and tracking remote work requests, as well as managing server and component inventory.
- Willingness to participate in an on-call rotation.
- Valid driver’s license and comfort with driving.
- Ability to travel domestically and internationally (10%–15% travel).
- Capability to remain on your feet throughout the workday.
- Ability to lift objects up to 50 lbs.
Responsibilities
- Deploying and maintaining Data Center infrastructure
- Racking, stacking and wiring servers, power distribution units, and switches
- Installing servers, switches, routers, and storage hardware
- Submitting RMA to equipment manufacturers and shipping and receiving gear to and from remote locations and vendors
- Submitting and tracking remote work requests and managing server and component inventory
- Diagnosing and repairing hardware and performing upgrades, integrations, rebuilds and other projects as needed
- Debugging network, hardware, and Linux OS related issues
- Inventory and asset management
Benefits
- We provide employees with reimbursement for relevant conferences, training, and education.
- All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
- Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few.
- We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
