About The Position

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future. Joining our operations team means being at the center of everything – maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work. Job Summary We are seeking a highly skilled Critical Facilities Engineer to support and enhance the reliability of our mission-critical infrastructure. This role is responsible for performing advanced preventative and corrective maintenance, leading complex troubleshooting efforts, and contributing to the development of improved operational procedures. You’ll work independently on high-impact assignments while collaborating closely with the broader operations team to ensure maximum uptime, safety, and efficiency across all building systems.

Requirements

  • High school diploma or equivalent experience
  • 6+ years of relevant facilities or critical infrastructure experience
  • Strong mechanical and electrical troubleshooting expertise
  • Experience working in mission-critical or high-availability environments
  • NFPA 70E qualification
  • CFC certification

Responsibilities

  • Perform advanced preventative and corrective maintenance on critical facility systems
  • Execute complex repairs, installations, and infrastructure upgrades
  • Monitor and respond to alarms within the Building Monitoring System (BMS)
  • Lead and coordinate day-to-day critical infrastructure operations
  • Inspect and maintain plumbing, fire suppression, and life-safety systems
  • Identify Single Points of Failure (SPOFs) and recommend mitigation strategies
  • Develop and improve standard operating procedures (SOPs)
  • Support life-cycle and end-of-life infrastructure projects, including scope development
  • Implement energy efficiency initiatives and recommend system improvements
  • Support vendor selection for outsourced maintenance activities
  • Direct vendors to ensure work is completed to standards and safety requirements
  • Develop maintenance scripts and review Method of Procedure (MOP) documentation
  • Oversee work approval processes, including pre-work briefings and final inspections
  • Ensure technical documentation and equipment files are accurately updated
  • Respond to and support resolution of all on-site incidents, including critical events
  • Assist in Root Cause Analysis (RCA) investigations
  • Complete detailed site logs and permit documentation
  • Escalate operational risks or process gaps to management
  • Support adherence to operating procedures and safety standards
  • Assist in maintaining technical documentation and compliance records
  • Complete complex work requests and circuit installations
  • Lead advanced troubleshooting efforts to minimize downtime
  • Support capacity management reviews
  • Make directed modifications to mechanical and electrical systems
  • Lead or support infrastructure improvement projects
  • Act as a technical escalation point for complex issues
  • Advise team members on repairs and preventative maintenance strategies
  • Coordinate cross-functional resources as needed
  • Manage inventory levels for critical spare parts
  • Support implementation of high-impact facility projects

Benefits

  • Employee Assistance Program: An Employee Assistance program is available to all employees.
  • Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members.
  • Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future.
  • Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge.
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