Data and Systems Analyst

University of North Florida Alumni Association•Jacksonville, FL

1d•Onsite

About The Position

The Data & Systems Analyst enables data informed decision making across the Small Business Development Center by integrating analytics, reporting, and system oversight to support operational effectiveness and demonstrate client and economic impact. The role translates complex data into meaningful insight that guides strategy, performance measurement, and continuous improvement.

Requirements

Master's or Bachelor's degree and 2+ years of relevant experience, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219.
This position requires a background check.
This position may also require a credit check.
The incumbent must promptly report allegations of sexual misconduct, sexual violence, and child sexual abuse by or against any student, employee, contractor, or visitor to the University’s Title IX Administrator or any divisional Title IX Coordinator.

Responsibilities

Design, develop, and maintain dynamic dashboards and reports using Power BI to visualize key performance indicators (KPIs) for the center, regional trends, and client demographics.
Extract and analyze complex datasets from multiple operational systems to identify trends, regional economic needs, and operational bottlenecks.
Translate technical data into clear, accessible formats for center leadership, consultants, and regional stakeholders to guide strategic planning and resource allocation.
Serve as an administrator for the center’s database, ensuring system health, structural integrity, and optimal performance.
Evaluate current information systems and implement improvements for data entry, storage, and retrieval processes within the database.
Build and automate custom reports and dashboards to track daily center operations and consultant engagement metrics.
Conduct regular data audits, cleanups, and validation checks to maintain a high-fidelity database environment.
Develop analytical frameworks to evaluate client business metrics before and after consulting interventions.
Quantify the real-world impact of SBDC services by tracking changes in marketing trends and overall business growth.
Utilize historical client data to identify patterns in successful business outcomes and provide consultants with data-backed recommendations for future client engagements.
During declared campus emergencies, this position may be required to perform specific job-related duties at a designated off campus location or place of residence.
Perform other duties as assigned.
Perform general administrative duties as assigned.