DATA ANALYTICS MANAGER - SES - 60021118
About The Position
The Department of Children and Families’ Office of Quality and Innovation serves as a catalyst for elevating performance statewide to support positive outcomes for Florida families. The Data Analytics Manager plays a critical role in strengthening service delivery by leveraging data, analytics, and reporting to inform decision making and drive measurable improvements. In this role, the Data Analytics Manager will work with internal teams and external partners to develop, carry out, and review data informed strategies that support state and federal goals. The position helps ensure the Department has reliable data, useful insights, and the tools needed to guide decisions and improve outcomes for the children and families we serve.
Requirements
- Master’s degree in statistics, social services, public administration, business management, or a related field, or equivalent work experience is preferred
- Four years of supervisory experience directly supervising three or more employees or equivalent experience overseeing project teams
- At least four years of experience in a data analyst role, including extracting and managing large data sets, performing advanced statistical analyses, and developing dashboards to visualize performance metrics
- At least four years of experience presenting findings and recommendations to executive audiences
- Ability to work at a physical office location and travel occasionally to complete work assignments
Nice To Haves
- Experience working in a health and human services setting is preferred
- Preferred certifications include Lean Six Sigma, Certified Public Manager, and certifications in data analysis or analytics software (e.g., SQL, Tableau, Power BI, Python, R)
- Experience in implementing data governance practices and ensuring data accuracy, consistency, and reliability
- Experience designing surveys and case review tools, applying sampling methodologies, and measuring inter-rater reliability
- Experience leading data initiatives and developing processes or training to improve analytic capabilities across teams
Responsibilities
- Leading and managing the Data Analytics Team, providing guidance, support, and quality oversight of all data projects, and ensuring adherence to data governance standards.
- Overseeing and supporting data analytics and research projects that improve performance across multiple social service programs.
- Analyzing both qualitative and quantitative program and performance data to identify trends, systemic strengths and gaps, root causes, and opportunities for improvement, and presenting findings in clear, actionable ways.
- Developing and providing training to staff across the enterprise to improve data analytic capabilities and promote data literacy.
- Collaborating with program staff to develop performance metrics, dashboards, and data tools for monitoring and decision making.
- Designing survey and case review tools, deploying sampling methodologies to ensure adequate representation, and measuring inter-rater reliability to ensure consistency in findings.
- Preparing clear and accurate reports and presentations for internal and external stakeholders with recommendations for improving performance, including recommendations for policy and practice changes.
Benefits
- Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits.
- For a more complete list of benefits, visit www.mybenefits.myflorida.com.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
1,001-5,000 employees
