Data Analyst

Bixal•Fairfax, VA

5d•$71,000 - $80,000

About The Position

We are seeking a Data Analyst to support data analysis and reporting for the Head Start Information & Communication Center (HSICC). This role will assist in analyzing website, email, social media, and customer service data to help improve digital performance and user engagement. The ideal candidate is detail-oriented, curious, and eager to grow their analytics skills in a mission-driven environment. This is a full-time position contingent on contract award by our client, with a defined performance period of one year with four one-year option periods. This role offers you a unique opportunity to make a meaningful impact on a project that aligns with Bixal’s mission of delivering innovative, human-centered solutions. While the role has a fixed duration, we are committed to transparency and collaboration, keeping you informed about contract updates and new opportunities. At Bixal, we support your professional journey, ensuring your experience reflects our inclusive, purpose-driven culture and prepares you for future success.

Requirements

Bachelor’s degree in Data Analytics, Statistics, Business, or related field (or equivalent experience, 6 years)
A minimum of 3 years of experience in digital analytics or data analysis
Experience independently managing reporting and analytics workflows
Strong proficiency in: Google Analytics (GA4) Excel (advanced formulas, pivot tables) Data visualization tools (Looker Studio, Tableau, or similar)
Ability to synthesize data into actionable insights and recommendations
Strong communication skills with both technical and non-technical audiences

Nice To Haves

Experience with federal or government data/reporting environments
Familiarity with: SEO analytics and digital marketing metrics A/B testing and conversion rate optimization (CRO) Customer service or CRM data analysis
Experience supporting Agile teams

Responsibilities

Assist in creating and updating weekly and monthly reports
Maintain dashboards tracking: Website traffic and engagement Email campaign performance Social media metrics Customer inquiry trends
Ensure reports are accurate, clear, and delivered on time
Conduct basic analysis to identify trends and patterns
Support campaign performance analysis (e.g., email, social, web content)
Assist with audience segmentation and simple performance comparisons
Help translate data into clear summaries for team members
Work with tools such as: Google Analytics (GA4) Excel / Google Sheets Data visualization tools (Looker Studio or similar)
Help maintain data quality and consistency across reports
Support data pulls and validation from multiple systems
Assist in analyzing user behavior (e.g., page views, bounce rates)
Support UX audits and reporting with data inputs
Help compile user feedback and survey results
Work with senior analysts and cross-functional teams (communications, product, tech)
Respond to routine data requests from stakeholders
Present findings in a clear, easy-to-understand format