Data Analyst

VIMO INC•Dallas, TX

41d•$90,000 - $100,000

About The Position

What started as the “Expedia” of health insurance, has grown to a market-leading company that is transforming government IT infrastructures with our proven SaaS and AI technology. Our innovative approach to health insurance shopping and enrollment has expanded beyond exchanges, and we’re now reinventing the way states administer safety net programs such as Medicaid, SNAP (food stamps), childcare, and unemployment insurance. With our cutting-edge technology, we’re helping agencies help more people, faster, and transform health care service delivery as we know it. We are looking for a Data Analyst to join our GetInsured team.

Requirements

Have a minimum of 3 years of technical and execution experience in data operations or data management organization, including ETL.
Have advanced knowledge of relational database development and maintenance, including SSIS, stored procedures, and functions.
Have experience with Python to process data in CSV and XLSX formats
Have experience using PowerShell to automate tasks.
Have excellent analysis and data logic skills.
Have the ability to collaborate and effectively engage with individuals at all levels of the organization.
Have the proven ability to manage priorities and timelines with limited supervision in a fast-paced environment.
Be detail-oriented, have strong problem-solving skills, and the ability to anticipate potential future issues.

Nice To Haves

Familiarity with basic Web and Network Stacks that include:
IIS Web Server
Basic C# and Java
Cloud-based VMs
Understanding of how DNS and Firewalls work
Familiarity with Ticketing Systems (e.g., Jira)
Experience with call center operations, data generated within call centers
Exposure to Genesys, NICE, or other contact center platforms.
Experience with accounting and billing systems
Familiarity with the health insurance industry
Familiarity with Secure Data Practices
Data Encryption via PGP
SFTP

Responsibilities

Own, improve, and automate assigned day-to-day data operations tasks, using SSIS, PowerShell, SQL scripts, stored procedures, and functions.
Integrated data synchronization with third-party vendors, including maintenance of SSIS, SQL, and PowerShell scripts, data remediation, and vendor communications.
Call center data updates between our platform and client systems using standard data layouts and tools, including identifying and resolving data discrepancies.
Work with clients on data transfer and integration details, including file layout, extract, and delivery requirements.
Diagnose, research, and resolve technical issues independently or with other team members.
Conduct root cause analysis and understand impact for data feed issues, present findings and proposed solutions.
Develop scripts to process data to support business analysis, benchmarking, and optimization efforts, including independently creating data sets for analysis.
Work with engineering, IT, and other teams to identify and validate ongoing improvements for fixes.
Be responsible for updating documentation of data operations processes and procedures.