Data Analyst

City Wide Facility Solutions • Lenexa, KS

15h

About The Position

As the Data Analyst at City Wide, your mission is to empower franchise success and operational excellence by transforming complex data into clear, actionable insights. You will leverage your deep understanding of the City Wide Model and business operations to create accurate reports and visualizations that guide strategic decision-making across the organization.
City Wide’s Data Analyst is responsible for driving operational efficiency and franchise profitability by transforming data into actionable insights. This role requires a strong knowledge of the City Wide Model and business operations to create both standard and custom reports. Partnering with business process leaders and the Information Technology (IT) Analytics team, the Data Analyst will maintain and improve the reporting data warehouse, delivering accurate visualizations and detailed analysis that enable data-driven decision-making.

Requirements

• Bachelor’s degree in Data Analytics, Computer Science, or related field required.
• 3+ years experience in data analytics, business intelligence, or a related role.
• Strong analytical, problem-solving and critical thinking skills.
• Prove experience with reporting and visualization tools (e.g., Power BI, Tableau, or similar).
• Excellent communication and collaboration skills to work across departments and with IT team.
• Demonstrated ability to manage multiple projects and priorities in a fast-paced environment.
• Proficient in Microsoft Office Suite (Excel, Outlook), CRM systems, and Power BI.

Nice To Haves

• Familiarity with cloud platforms (e.g., Azure, AWS, Google Cloud) is a plus.

Responsibilities

• Create & update reports using Power BI and other reporting tools to illuminate business insights, based on requirements received from business owners and augmented by manager and members of IT team.
• Draw conclusions from analysis of data and reports that lead to improvements in business processes and individual, team, and franchise performance.
• Ensures the accuracy of reports through rigorous testing procedures.
• Documents various reports for users and other members of IT team.
• Regularly ensures completeness and accuracy of source data warehouse systems in MS Fabric and MS SQL Server and the processes that populate the data warehouse systems, following accepted practices, procedures, and schedules approved by management.
• Acts as a liaison between business units and IT departments.
• Participate in business process modelling sessions.
• Participates in data warehouse modelling sessions.
• Conduct interviews and perform analysis to create business cases for projects.
• Conduct preliminary investigations for project requests.
• Review project requirements, specifications, tests, support and training plans to ensure alignment with business objectives.
• Participates in root cause analysis to recommend appropriate actions to improve productivity for the business units and IT.
• Performs other duties as assigned by management.

Benefits

• City Wide Franchise provides competitive compensation with bonus potential and a full benefits package including medical, dental, vision, life insurance, short and long-term disability, PTO, and a 401k plan.
• The company is known for its collaborative, people-centered culture, offering a fast-paced, flexible, and supportive work environment that encourages ongoing learning and development.
• Employees also enjoy paid time for community service and charity work.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level