Data Analyst

Highwire • Burlington, MA

76d

About The Position

To support our growth, we’re looking for a detail-obsessed Data Analyst to ensure our internal data is complete, accurate, and trustworthy. This is a great opportunity for someone with a sharp analytical mindset who’s eager to dive into complex datasets and partner closely with business leaders.
Your mission:
Your mission is to ensure the data that powers Highwire — from customer renewal rates and campaign performance to financial reports — is accurate, complete, and decision-ready. You’ll own the end-to-end accuracy of key datasets, work closely with Product and Engineering to resolve bugs and gaps at the source, and deliver clean, reliable data and reporting to teams across the business.

Requirements

• Confident with SQL and eager to grow. You’re comfortable querying relational databases and motivated to deepen your skills in complex analysis, performance tuning, and scalable data infrastructure.
• Owner’s mindset. You feel a strong sense of responsibility for the quality of your work and the integrity of the data others rely on. If it’s broken, you’ll fix it.
• Adaptable. You’re comfortable working with imperfect or incomplete data, and you adjust quickly to changing product requirements or business needs.
• Analytical. You excel at analyzing large datasets, identifying patterns and anomalies, and transforming complex or ambiguous information into actionable insights.
• Proactive collaborator. You don’t wait for someone else to raise a flag; you pull in the right people to get the right answer, fast.
• Detail-oriented. You notice inconsistencies that others miss and take pride in spotting the one broken row in a dataset of thousands.

Nice To Haves

• This is an ideal role for someone with a background in data analysis, reporting in Excel or Google Sheets, or operational support — especially if you’re excited to work closely with business leaders in a highly collaborative environment.

Responsibilities

• Deliver clean, trusted data. You’ll ensure that the data used across Finance, Product, Sales, and Engineering is accurate and reliable, enabling fast and confident decision-making and reducing rework and second-guessing.
• Identify and fix root-cause issues. You’ll proactively identify bugs, inconsistencies, or oddities in the data that powers our reports, and collaborate with Engineering and Product to determine the root cause of the issue.
• Write and improve SQL queries that power reporting and analysis. You’ll support business teams by extracting and transforming data, building reusable queries, and collaborating with engineering to enhance data models and pipelines.
• Enable real-time reporting. Department heads will rely on you for recurring and ad-hoc reports that are both timely and accurate. You’ll build reports that scale as our teams grow.
• Continuously improve data quality. You won’t wait for others to flag data issues. Instead, you’ll take initiative to audit, investigate, and improve datasets before problems reach stakeholders.

Benefits

• Medical, Dental, & Vision Insurance. We offer health, dental, and vision insurance to all full-time employees. Best part? You’ll be eligible on day one.
• 401k. We offer a 401k and a 3% company contribution (even better than a match) to help you get ready to retire no matter how far off that seems.
• Parental leave. We take care of new parents by offering paid time off for births, adoptions, and fostering.
• Flexible PTO. Our culture of trust and measurement means there’s no limit on time off, just an expectation of performance.
• Mentorship. Our office-based culture fosters meaningful learning, growth, and mentorship for our team.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 51-100 employees