Data Analyst

Koninklijke Philips N.V • Plymouth, MA

34d • $62,000 - $98,000 • Onsite

About The Position

As the Solutions Business Analyst, you will play a key role in supporting long-term strategies to improve service operations. You will guide daily management activities, contributing to large-scale initiatives, conductingplex analyses, and addressing challenging issues.
Your role:
Focuses on identifying trends and issues to drive operational excellence.
Leads day-to-day management activities, ing problem-solving techniques to ovee challenges. Actively seeks opportunities for continuous improvement across service operations.
Manages large-scale changes or upgrades to service processes and systems, ensuring minimal disruption and strategic alignment. Transforms analytical findings into actionable plans for measurable performance.
Ensures adnce to regulations, policies, and service standards to maintain quality andpliance. Handlesplexplaints and escalations with precision and timely resolution.
Sharing best practices and guiding process improvements. Prepares and deliversprehensive reports on service performance, supporting informed decision-making and operational efficiency.

Requirements

• 2+ years of experience in working with large data sets and interpreting and translating those into reports or visuals to be used for decision making.
• Strong knowledge of Excel, Power BI, Power Query and SQL.
• Proven ability to create, analyze, and administerplex reporting.
• Bachelor's Degree or Vocational Education in Operations Management, Service Management, Engineering, Mathematics, Science or 4+ years equivalent data and reporting experience.
• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without amodation for this position.
• You're an excellentmunicator with the ability to interact with different levels within theanization.
• US work authorization is a precondition of employment.
• For this position, you must reside in or withinmuting distance to Plymouth, MN.

Responsibilities

• Identifying trends and issues to drive operational excellence.
• Leading day-to-day management activities, ing problem-solving techniques to ovee challenges.
• Actively seeks opportunities for continuous improvement across service operations.
• Managing large-scale changes or upgrades to service processes and systems, ensuring minimal disruption and strategic alignment.
• Transforms analytical findings into actionable plans for measurable performance.
• Ensuring adnce to regulations, policies, and service standards to maintain quality andpliance.
• Handlesplexplaints and escalations with precision and timely resolution.
• Sharing best practices and guiding process improvements.
• Prepares and deliversprehensive reports on service performance, supporting informed decision-making and operational efficiency.

Benefits

• Employees are eligible to participate in ourprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (withpany contribution), stock purchase plan, education reimbursement and .

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees