Data Analyst (Austin)

State of Texas•Austin, TX

73d•Onsite

About The Position

We are seeking a passionate and enthusiastic Data Analyst I-II to join the Department of Analytics and Evaluation (A&E) in TWC's Information Innovation & Insight (I|3) division. Please note that the position is in-office only and does not offer a remote work option. The Data Analyst will learn quickly, value public service, and pursue analytical work to unlock the power of data to improve TWC's services for Texas employers, individuals, families, and communities. Our office is located at 101 E 15th St, Austin, Texas. We will only consider applicants who include an attached resume and a cover letter explaining interest in the position and why it would be a good fit. The Data Analyst will work with the Education, Career, and Training Services (ECATS) team, which has eight members. The team specializes in TWC's Adult Education & Literacy (AEL) and Career & Training (C&T) data. The Adult Education and Literacy (AEL) program builds foundational skills in adult learners. This includes parents and caregivers, with a family-literacy strand that helps them understand child development and become full partners in their children's learning. Beyond its primary focus on adult learners, AEL also prepares adult-education instructors to engage effectively with vulnerable families, and, through partnerships with local early-childhood providers, helps connect children from underserved backgrounds to high-quality early education and care. The Department of Labor's (DOL) Career and Training Programs (C&T) are aimed at improving the employment prospects of adults, youth, and dislocated workers. DOL's C&T Programs also include initiatives such as Supplemental Nutrition Assistance Program Employment and Training (SNAP E&T), the Noncustodial Parent Choices Program (NCP), and various veterans' services. Members of the ECATS team operate collaboratively in an environment that encourages cross-training and peer mentorship with other workforce program areas, including but not limited to, vocational rehabilitation, unemployment insurance, and childcare. Senior staff are mostly self-directed and produce high-quality research and evaluation work as well as proactively creating and applying complex statistical models to solve system problems. While learning about job responsibilities and relevant programs at the Texas Workforce Commission, the Data Analyst I-II will work under close supervision and guidance with some latitude for the use of initiative, creativity, innovation, and independent judgment as skills progress. In addition, the position offers access to a wealth of networking and professional development opportunities across I|3, TWC, and with national workforce system partners. Candidates must have excellent active listening skills and deliver and receive criticism and feedback in constructive and sensitive ways. They must have direct prior experience with workforce programs in a policy or data analytical context. This role requires good verbal and written communication skills to translate complex data into clear insights, develop documentation, and present results to leadership and cross-functional teams. TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas, specifically, to the Austin area. The Data Analyst I-II performs entry-level to routine (journey-level) data analysis and data research work. Works under close to moderate supervision, with minimal to limited latitude for the use of initiative and independent judgment. Employees at this level may have limited experience or no experience and spend the majority of their time performing simple to routine work following standard procedures. Employees may also occasionally assist others in performing work of greater complexity.

Requirements

Data Analyst I: Graduation from an accredited high school or successful completion of GED certification.
Data Analyst II: One year of full-time experience in data science, business analytics, computer science, computer information systems, management information systems, accounting, finance, mathematics, statistics, economics, or a related field.
Both Levels: Relevant academic credits may be applied toward experience qualifications for this position.
Candidates must have excellent active listening skills and deliver and receive criticism and feedback in constructive and sensitive ways.
They must have direct prior experience with workforce programs in a policy or data analytical context.
This role requires good verbal and written communication skills to translate complex data into clear insights, develop documentation, and present results to leadership and cross-functional teams.
You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas, specifically, to the Austin area.

Nice To Haves

Data Analyst I - will have training and/or experience in applying descriptive and inferential statistical techniques for business and economic decision making, including: measures of central tendency/dispersion; probability distributions; sampling distributions; confidence intervals; hypothesis testing; simple linear regression; and correlation analysis.
Data Analyst II - will have training and/or experience in additional analytical techniques, such as forecasting; general and generalized linear models; nonparametric statistical hypothesis testing; hierarchical models; or interactive data visualization.

Responsibilities

Develop, implement, and optimize routine processes to support reporting
Contribute to experimental or quasi-experimental studies to assess causal impact of AEL and workforce program interventions
Conduct multiple simultaneous tasks and prepare ad hoc analyses and reports on short timeframes
Deploy methods for mitigating and correcting data entry, integrity, and collection issues
Present, interpret, and meaningfully contextualize data for technical and nontechnical audiences
Communicate and collaborate effectively with AEL, workforce, and other program staff, subject matter experts, and others
Demonstrate a working proficiency in computer programming and data analytic software use
Perform other work duties as assigned and required to cultivate the agency's programs; and
Commit to continuous professional development to cultivate technical skills and program knowledge.
Perform related work as assigned.

Benefits

A Family Friendly Certified Workplace.
Competitive starting salary: $4,200.00 - $5,400.00/month
Defined Retirement Benefit Plan
Optional 401(k) and 457 accounts
Medical Insurance
Paid time off, including time for vacation, sick and family care leave
Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits.

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