Data Analyst

10000 DegreesSan Rafael, CA
34dHybrid

About The Position

The Data Analyst is a critical member of the Evaluation & Learning team, primarily responsible for the management, analysis, interpretation, and visualization of data to inform program strategy and measure organizational impact. This role works closely with the Data Coordinator, Salesforce Systems Administrator, and Data Training & Support Manager to translate raw program data into actionable insights for staff, leadership, and other stakeholders, including monitoring for accurate, complete, and consistent data. This position requires a strong analytical background, proficiency with data reporting tools–particularly Salesforce, and a passion for data-driven decision making.

Requirements

  • Bachelor’s degree or equivalent work experience; relevant fields such as public policy, sociology, or public administration preferred
  • Proven background in research, evaluations, outcome measurement, or statistical analysis
  • Minimum of 1-3 years experience in quantitative and qualitative research methods and data analysis
  • Extensive experience with CRM databases, including reporting and dashboard development
  • Specific experience with Salesforce strongly preferred; Salesforce certification a plus
  • Proficiency with spreadsheets, including Microsoft Excel (advanced skill preferred), and the ability to work with databases and statistical analysis packages
  • Exceptional analytical ability with the skill to summarize complex information clearly and concisely to a diverse audience
  • Excellent communication skills (verbal and written) and ability to tailor messaging to technical and non-technical audiences
  • Strong organizational skills and excellent attention to detail, especially when working with complex data sets
  • Willingness to learn, be self-reflective, and work effectively as part of a collaborative team

Nice To Haves

  • Specific experience with Salesforce strongly preferred; Salesforce certification a plus
  • Proficiency with spreadsheets, including Microsoft Excel (advanced skill preferred), and the ability to work with databases and statistical analysis packages

Responsibilities

  • Perform in-depth quantitative and qualitative analysis of program outcome and impact data to assess performance, identify trends, and generate actionable insights.
  • Develop, maintain, and refine data analysis and reporting tools for use across programs and organizational departments.
  • Generate custom reports and insightful dashboards using Salesforce and other data sources to address key organizational, programmatic, and evaluation questions.
  • Translate complex findings into clear, compelling visualizations, infographics, and presentations for internal and external audiences, including funders and stakeholders.
  • Collaborate with the Development and Marketing & Communications teams to provide accurate impact data for grant proposals, reports, and communications materials.
  • Coordinate the dissemination of findings, conclusions, and recommendations from analyses to support continuous improvement, learning, and strategic decision-making across the organization.
  • Work in partnership with the Salesforce Systems Administrator to ensure the database structure and configuration supports efficient and robust data analysis.
  • Collaborate with the Data Coordinator to maintain data integrity and quality through routine audits, validation of bulk uploads, and resolution of data quality issues.
  • Support the Data Training & Support Manager by identifying recurring data integrity issues and providing context on analytical needs to inform training resources and promote data-informed decision making among staff.
  • Contribute to the design and maintenance of program performance management systems.
  • Assist in the design and maintenance of data collection instruments, such as applications, surveys, and assessments.
  • Participate in program design, planning and strategic planning processes.
  • Participate in regular professional development activities, team meetings, and supervisorial meetings.
  • Support and represent 10,000 Degrees at fundraising and appreciation events.
  • Other duties as assigned.
  • This position requires some in-person presence and/or travel within the regions served.

Benefits

  • Excellent healthcare benefits including medical, dental, vision and life insurance; check out our full benefit options HERE
  • 15 days paid vacation + holidays and paid sick leave
  • 401(k) with employer matching
  • Professional development including conferences, seminars, webinars, and directed career advice
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