GOODWILL INDUSTRIES OF CENTRAL FLORIDA INC-posted 5 days ago
Full-time • Mid Level
Orlando, FL
1,001-5,000 employees

With over six decades of dedicated service, Goodwill Industries of Central Florida (GICF) is a trusted partner in providing job training, placement services, and support programs that empower individuals to achieve their fullest potential. We foster a positive work culture that promotes teamwork, personal growth, and a strong sense of community. Join our team and be part of an organization that values inclusivity, compassion, and the transformative power of work. Make Data Matter. Make a Difference. At GICF, data is more than numbers, it's a powerful tool that helps transform lives, expand opportunity, and strengthen communities. We’re searching for a mission-driven Data Analyst who wants to apply technical expertise to work that has real-world impact. In this role, you will help uncover insights that improve workforce development programs, enhance operational performance, and strengthen community outcomes across Central Florida. If you’re energized by solving complex data challenges and motivated by meaningful social impact, this is the role for you.

  • Analyze large datasets across systems including SQL Server, Power BI, Excel, AirTable, HubSpot, and other platforms.
  • Identify trends, performance gaps, and opportunities for program and business improvement.
  • Translate complex findings into clear insights for non-technical stakeholders.
  • Build dashboards and KPIs in Power BI, Tableau, or similar visualization tools.
  • Present insights to leadership, program teams, and external partners.
  • Support impact storytelling and grant reporting through compelling visualizations and narratives.
  • Maintain and validate data across CaseWorthy, Paycom, CRM/HRIS systems, and other data sources.
  • Improve data governance, documentation, and reporting workflows.
  • Contribute to the modernization and long-term development of GICF’s analytics ecosystem.
  • Develop and refine KPIs and performance measurement tools.
  • Provide analytical guidance that improves program outcomes and operational efficiency.
  • Recommend enhancements to reporting processes, data collection methods, and analytical models.
  • Bachelor’s degree in Data Analytics, Data Science, Information Systems, Statistics, Computer Science, or related field (Master’s preferred).
  • Minimum 3 years of experience in data analysis, business intelligence, or a similar analytical role.
  • Experience with large datasets and turning data into insights that influence decisions.
  • Proficiency in SQL, Excel, Power BI, and at least one visualization tool such as Tableau or DOMO.
  • Understanding of relational databases, data warehousing, and KPI development.
  • Ability to manage and analyze data from multiple systems and sources.
  • Strong analytical and problem-solving abilities.
  • Ability to communicate complex information clearly to non-technical audiences.
  • High attention to detail and commitment to data integrity.
  • Ability to manage multiple priorities and operate effectively in fast-paced or evolving environments.
  • Ability to sit or stand for extended periods.
  • Ability to lift up to 30 pounds for equipment or technology setup as needed.
  • Level II background check and valid Florida Driver’s License required.
  • Experience in nonprofit, workforce development, social impact, or retail analytics preferred but not required.
  • Experience with CRMs, HRIS platforms, or cloud-based data environments preferred.
  • Certifications in Power BI, SQL, Tableau, Python, or analytics are preferred but not required.
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