Data Analyst

Knight Law Group LLP•Los Angeles, CA

4d•Hybrid

About The Position

Knight Law Group, LLP, is a California litigation firm—and a leader in the practice of Lemon Law. We have a reputation for aggressively representing the interests of our clients—consumers who have unknowingly purchased defective vehicles. Our firm takes pride in vigorously representing our clients and holding automakers to account. We are looking for an experienced Data Analyst who, working closely with our VP of Technology and cross-functional internal partners, will be an integral member of Knight Law Group’s back-office operation. The Data Analyst will play a crucial role in the Technology department by leveraging data to drive strategic decisions, optimize business processes, and support client service initiatives within the firm. This position requires a strong background in data analytics within a Microsoft environment, including Azure, and familiarity with CRM platforms, particularly Salesforce.

Requirements

Education: Bachelor’s degree in data science, Computer Science, Information Technology, or a related field.
5+ years of experience in data analysis within a professional environment, preferably in a law firm or professional services setting.
Proficiency in Microsoft Azure, including Azure SQL Database, Data Factory, and Power BI.
Experience with Salesforce or other CRM platforms; familiarity with CRM data structures and integration processes.
Strong SQL skills and experience working with large datasets.
Knowledge of data visualization tools, particularly Power BI.
Excellent analytical and problem-solving skills.
Strong communication skills with the ability to present complex data in an understandable format.
The ability to use data to tell the story.
Highly organized, detail-oriented, and able to work independently as well as collaboratively.

Nice To Haves

Familiarity with scripting languages (e.g., Python, Java, APEX) for data manipulation and analysis is a plus.

Responsibilities

Data Analysis and Reporting: Collect, analyze, and interpret data to support various departments, including marketing, client services, and legal operations. Develop reports, dashboards, and data visualizations to present findings clearly and concisely.
Microsoft Environment: Utilize Microsoft Azure for data storage, integration, and analysis. Work with Azure SQL, Power BI, and other Microsoft tools to streamline data processes and ensure data integrity.
Salesforce Management: Support the management and optimization of the firm’s Salesforce system, including Salesforce development and integrations. Analyze client data, monitor data quality, and assist in Salesforce apps integration projects.
Data Integration: Collaborate with Technology and other departments to develop and integrate data from multiple sources, ensuring consistency and accuracy across platforms. Develop data pipelines and automation workflows using Azure, Salesforce and other tools.
Predictive Analytics: Apply statistical methods and machine learning models to forecast trends, enhance business strategies, and improve client outcomes.
Data Governance: Assist in maintaining data governance standards, ensuring data privacy, security, and compliance with industry regulations.
Collaboration and Support: Work closely with IT, HR, Marketing, and Client Services teams to understand data needs, provide technical support, and ensure data-driven decision-making across the firm.

Benefits

HMO/PPO Medical Plans
PPO Dental
Vision Insurance
STD & LTD plans
Basic Life Insurance
401(k) plan with contributions up to 10%
529 Plan
Pet Insurance
Comprehensive training by senior level attorneys and partners
Weekly breakfast provided for staff
Hybrid work schedule – Monday & Friday: optional work from home; Tuesday-Thursday: mandatory in office