Quality Review Unit Data Analyst V

TX-HHSC-DSHS-DFPS • Austin, TX

1d • Hybrid

About The Position

The Data Analyst V performs highly complex (senior-level) data collection, reporting, and analysis to monitor, evaluate, and increase efficiencies for the Provider Finance Department (PFD). The position acts as a liaison between PFD, Texas Health and Human Services Commission policy, and program areas. This position oversees, plans, directs, and monitors key analytic functions relating to the Quality Review Unit (QRU) team’s day-to-day activities. The Data Analyst works with various teams to explore different aspects of a system (people, policy, and processes) to determine why particular areas are performing well or have opportunities for improvement.

Requirements

• Ability to work collaboratively across PFD to accomplish objectives.
• A keen attention to detail and the ability to implement creative solutions to problems.
• Able to balance team and individual responsibilities.
• Knowledge of data analysis techniques and best practices.
• Knowledge of PFD and other areas within HHS.
• Knowledge of data quality and integrity processes.
• Knowledge of the principles, practices, and techniques of database and application design, development, and structure.
• Skill in complex analytic work, identifying trends, concerns, recommending opportunities for improvement, as well as areas of excellence.
• Skill in using SQL, SAS, SPSS, Python, and other query languages.
• Skill in using Extract, Transform, and Load tools.
• Knowledge of and experience with reporting and visualization tools.
• Skill in communicating to both technical and non-technical audiences.
• Ability to work on a team, and to be flexible and creative with data demands.
• Ability to plan, organize, and conduct data analytic projects.
• Ability to develop and interpret data charts, maps, and tables.
• Ability to interpret and publish data analytic findings.
• Ability to exercise independent judgment and show initiative.
• Ability to maintain detailed and organized documentation of data analytic projects.
• Ability to compile, review, and analyze data; to prepare reports; to maintain accuracy and attention to detail; to communicate effectively; and to supervise the work of others.
• Experience in data analysis and visualization, and familiarity with SQL.

Nice To Haves

• Graduation from an accredited four-year college or university with major coursework in a related field is preferred.
• Experience in HHS processes, procedures, and policies preferred.

Responsibilities

• Data Analysis and Visualization: Work involves conducting detailed analysis of data sets, including monitoring and ensuring data quality, to be used as input for performance dashboards and reports. Compiles, queries, and loads data points using SQL and other query languages into databases from a variety of source formats to support complex analyses. Cleans and prepares data, as necessary, to produce data required for data visualization software products and develops dashboards as a result.
• Reporting: Oversees development and develops high-quality written project updates and reports; guides the selection of data management tools, the development of standards, usage guidelines, and procedures for those tools. Defines, develops, and implements data standards. Determines trends and resolves operational problems related to performance and quality measure data across multiple programs. Coordinates with others who collect, organize, analyze, and prepare materials in response to requests for information and reports specific to performance measure data. Analyzes performance measure data using standard tools, methods, and techniques. Prepares concise, comprehensive technical reports to present and interpret data; makes recommendations on revisions to data collection methodologies. Develops software applications or programming to use for statistical modeling and graphic analysis.
• Coordination: Utilizes strong communication skills to explain PFD and QRU business processes and negotiate for information and resources needed to ensure successful Program initiatives. Consults with internal and external stakeholders regarding program performance measures. Coordinates with Program subject matter experts to ensure accuracy of reporting tools, workflows, and reporting procedures. Provides direction to other areas providing data support; may supervise the work of others.
• Data Quality/Integrity: Establishes and updates data quality metrics, and recommends and implements improvements to processes affecting data quality. Ensures data integrity by identifying data gaps, errors, anomalies, inconsistencies, and redundancies in data content, structure, and relationships. Coordinates with stakeholders to improve data quality. Interprets results to identify significant differences in data. Identifies and interprets data patterns and trends and assesses data quality.
• Identifies and Implements Improvements: Provides suggestions regarding systematic changes to improve data collection and align data infrastructure with business needs. Provides routine updates on the status of projects and initiatives.
• Infrastructure Support: Oversees, plans, directs, and monitors key analytic functions relating to the day-to-day activities of the QRU team. Consults and provides requirements for developing and implementing databases, data collection systems, data analytics, and other strategies to optimize statistical efficiency and quality. Oversees the evaluation of performance measure reporting activities to ensure program reporting requirements are met. May perform quality assurance and serve as a subject matter expert on data integrity, extraction, and compilation.
• Performs other related work as assigned.

Benefits

• comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees
• defined benefit pension plan
• generous time off benefits
• numerous opportunities for career advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level