Data Analyst - Quality Assurance

AFRICAN AMERICAN PLANNING COMMISSION INC • New York, NY

1d • $65,000 - $68,959

About The Position

The African American Planning Commission (AAPC) Inc. is a nonprofit organization founded in 1996, committed to reducing homelessness and addressing the related issues of domestic violence, HIV/AIDS, mental illness, substance abuse, shortage of affordable housing, and unemployment in the communities in which we live and serve. To be successful in this, we are building a team of professionals to service individuals and families with complex and chronic care needs to ensure they receive the right care, in the right setting and at the right time. Join us if you are passionate about making the world a better place by making a difference and impact on the lives of those less fortunate, helping your local communities, and building skills and experience that can last a lifetime. We’re completely committed to building and maintaining a great organizational culture that involves active employees – people looking to give back to the community, wanting to inspire creativity in others and motivating and empowering one another. Position Summary: The Data Analyst plays a critical role in managing, analyzing, and interpreting data to support decision-making processes and program effectiveness. The Data Analyst is primarily responsible for database administration, corrective action plans, audits, statistics, surveys, trending, data analysis, reporting, and ensuring up-to-date information on policies, procedures, and regulations to make informed recommendations. Additionally, the Data Analyst, provides comprehensive reports with outcomes and recommendations, and contributes to data-driven improvements in AAPCI programs.

Requirements

• Bachelor's degree in data analysis, statistics, public administration, or a related field.
• Proven experience in database administration, data analysis, and reporting within the housing or social services sector.
• Knowledge of DHS, HRA, DOHMH, and OTDA regulations, data requirements, and reporting standards preferred but not required.
• Proficiency in statistical analysis software, database management systems, and visualization tools.
• Strong analytical skills, with the ability to interpret and communicate complex data findings to diverse audiences.
• Experience in developing corrective action plans, conducting audits, and implementing data-driven improvements.
• Excellent written and verbal communication skills, with the ability to present findings and recommendations effectively.
• Ability to maintain confidentiality, integrity, and ethical standards in handling sensitive data and information.
• Detail-oriented, organized, and adept at managing multiple priorities in a fast-paced environment.
• Strong problem-solving skills and a proactive approach to identifying and addressing data-related challenges.
• Proficient with Microsoft Office Suite or related software, especially Excel, Outlook, Microsoft Word and PowerPoint.

Nice To Haves

• Knowledge of DHS, HRA, DOHMH, and OTDA regulations, data requirements, and reporting standards preferred but not required.

Responsibilities

• Database Administration: Managing and maintaining databases related to AAPCI programs, ensuring data integrity, security, and accessibility.
• Data Analysis and Reporting: Collecting, organizing, and analyzing statistical data, survey responses, identify trends and patterns.
• Corrective Action Plans: Assist the Director of Quality Assurance in developing and implementing corrective action plans based on data analysis to address any identified issues or areas of improvement.
• Audits: Conducting regular audits of AAPCI program data to ensure compliance with regulations and funder requirements.
• Research: Conducting research and analysis to compare AAPCI programs with those of similar organizations to identify best practices and areas for improvement.
• Trainings: Research assigned training topics and support the Training & Development Coordinator in the planning and facilitation of training sessions as needed.
• Policy and Procedure Regulations: Staying up to date with relevant policies, procedures, and regulations related to AAPCI programs.
• Collaboration and Communication: Collaborating with internal and external stakeholders to communicate data findings, support decision-making, and facilitate continuous improvement efforts.
• Other duties as assigned by supervisor.

Benefits

• Health and Welfare Benefits: Medical (including prescription coverage), Dental and Vision
• Commuter Benefits
• Employee Assistance Program
• Paid Holidays, Annual Paid Time Off (23 days)
• Optional Life Insurance
• Long Term Disability
• Leave Benefits: Short-Term Disability, Other Leaves including FMLA, ADA, Bereavement, Jury Duty, Parental/Adoption Leave
• Retirement Benefits Plan (403B)
• You may also get your college student debt forgiven tax free on Federal Direct Loans Created under the College Cost Reduction and Access Act of 2007, PSLF if you work full-time and after making 120 qualifying monthly payments under a Qualifying Repayment Plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level