H0067 - Data Analyst Maintenance Wage

Virginia Department of Transportation•Richmond, VA

About The Position

Interpreting and analyzing policies, procedures, and business processes. Providing guidance and problem resolution to internal and external customers and providing support and representation of innovative program goals. Run queries, analyze databases, analyze, and develop process flows, and compose technical documentation and diagrams to describe complex processes and systems. Perform special duties as assigned. How you will contribute: Documentation and Reporting : Interprets and analyzes policies, procedures, and business processes. Conducts necessary research to enact program improvements. Assists with development of policies and procedures related to the specific program and applicable systems. Assists in implementing policies, procedures, contracts, and applications for both internal and external customers. Instructional and Process Documentation: Evaluates, develops, and maintains instructional and process documentation for the assigned user interface and application. Provides training for internal and external customers. Perform duties as assigned.: Perform duties, tasks, activities and/or projects as assigned. Program Analysis and Reporting: Conducts research and compiles data and prepares reports for presentations for a variety of programs or projects. System Support: Manages the development, maintenance, and use of systems to support assigned user interface and application. Maintains documentation and implements training to support program goals.

Requirements

Ability to communicate effectively orally and in writing with internal and external customers.
Knowledge of data analysis and ability to evaluate and solve technical data problems.
Skill in providing technical assistance to others in the use of GIS applications and related computer programs.
Skill in the use of computers and software applications to include a working knowledge of GIS theory, applications, architecture, and technology trends.
Skilled in strong attention to detail.
Ability to develop, interpret, and apply changes to policies and procedures and prepare technical reports.
Ability to provide technical guidance and training to staff, especially as is related to sound use of GIS technology to support project development and program management.
Ability to work independently and help develop project, program, or process improvement efforts as directed by management.
Knowledge of ArcGIS Pro, Spatial Analyst and 3D Analyst extensions and Arc GIS Online.
Knowledge of GIS theory, applications, architecture, and technology trends.
Knowledge of relational databases, database design, data integrity, and metadata documentation.
Skill in Microsoft Office applications including Excel.

Nice To Haves

A combination of training, experience, or education in GIS, Geography, Computer Science, Information Systems or related field desired.
Ability to provide innovative and creative business solutions to address changes in data requirements.
Ability to troubleshoot independently and with a team.
Ability to use spatial data to assist in decision making and regulatory compliance.
Knowledge of a diverse range of transportation maintenance program areas.
Knowledge of other data management systems such as Power BI, Business Object, or Microsoft Access is desired.

Responsibilities

Interpreting and analyzing policies, procedures, and business processes.
Providing guidance and problem resolution to internal and external customers
Providing support and representation of innovative program goals.
Run queries
Analyze databases
Analyze, and develop process flows
Compose technical documentation and diagrams to describe complex processes and systems.
Perform special duties as assigned.
Conducts necessary research to enact program improvements.
Assists with development of policies and procedures related to the specific program and applicable systems.
Assists in implementing policies, procedures, contracts, and applications for both internal and external customers.
Evaluates, develops, and maintains instructional and process documentation for the assigned user interface and application.
Provides training for internal and external customers.
Perform duties, tasks, activities and/or projects as assigned.
Conducts research and compiles data and prepares reports for presentations for a variety of programs or projects.
Manages the development, maintenance, and use of systems to support assigned user interface and application.
Maintains documentation and implements training to support program goals.