Data Analyst II, Data Office

Family Health Centers of San Diego•San Diego, CA

About The Position

Data Analysts within the Data Office at Family Health Centers of San Diego are dedicated to ensuring that data quality, data integrity, and data security align to support the many decision-making processes across the organization. By skillfully querying thousands of relational databases containing medical information, billing information, patient feedback, and more, these technical experts can monitor trends, illuminate patterns, and make predictions, ultimately shaping the future of healthcare delivered to our patients. Whether they are working to optimize operational efficiency, or to evaluate adherence to clinical quality guidelines, or to improve patient experiences, Data Analysts serve as the bridge between raw data and actionable insights. Their work ensures that the organization’s decisions are evidence-based and rooted in clear, data-driven logic. Data Analysts require a unique combination of technical skills from the fields of information technology, computer and data science, and healthcare. The Data Analyst II within the Data Office provides support for the decision-making processes of Family Health Centers of San Diego through the creation of standard and ad-hoc reports of organization data. INTERMEDIATE (LEVEL 2): Professional who applies acquired job skills, policies, and procedures to complete substantive assignments/projects/tasks of moderate scope and complexity; exercises judgment within defined guidelines and practices to determine appropriate action.

Requirements

Bachelor's degree in Computer Science, Information Systems, or closely related field required
Completion of courses in information systems, computer science, relational databases, data management, and/or statistics
Microsoft Certification MS SQL preferred
Or equivalent combination of education and experience that provides the skills, knowledge and ability to perform the essential job duties, and which meets any required state or federal certification requirements
Traveling between sites and other locations is occasionally required. Must have a valid California driver’s license, an automobile, and proof of minimum levels of car insurance as required under California law, although limits of $100,000 are recommended. An acceptable driving record is also required. California law requires all drivers to obtain a valid California driver’s license within ten days of establishing residency. Reasonable accommodation may be provided on a case-by-case basis. Mileage and other reimbursement governed by policy.
4-8 years of experience using SQL Server
4-8 years of experience creating reports using a variety of applications (e.g., Microsoft Excel, PowerBI, R) that require specific programming skills
Intermediate knowledge of SQL Server to query databases and manipulate data
Intermediate knowledge of the organization’s relational database architecture
Intermediate knowledge of statistical principles and methods to describe data
Intermediate knowledge of healthcare data commonly created through the electronic health record, clinical management information system, and claims and billing process
Critical thinking; ability to approach problems logically and formulate solutions
Attention to detail; ability to approach tasks with a high level of accuracy
Advanced organizational skills; time-management skills and strong motivation to meet deadlines and achieve goals
Communication skills; ability to communicate requirements and results effectively to end-users through non-technical terms
Ability to work well in both a team-based environment and independently
Knowledge of applicable data privacy practices and laws

Nice To Haves

Experience with a web-based acquisition tool and ETL processes preferred

Responsibilities

With minimal to no supervision, accurately estimates time to create new reports
Fine-tunes SQL Server queries
Creates reports using a variety of applications (e.g., Microsoft Excel, PowerBI, R) that require specific programming skills
Creates reports that are audience appropriate
Automates reports based on end-user needs and timelines through use of SSRS/Reporting Services or Scripts
Performs other duties as assigned