Data Analyst - Data Support Specialist

San Diego American Indian Health Center•San Diego, CA

14h•Onsite

About The Position

We are an FQHC community health center dedicated to embodying the values central to American Indian cultures. This includes respect for our patients, acknowledgement of the whole person, and a focus on working together to ensure health for the individual, and therefore the community. We invite persons of all tribes, ethnic backgrounds and walks of life to experience the comprehensive care we deliver and to contribute to the services we provide for children, youth, families, adults, and elders. The Data Support Specialist provides entry-level operational support to the Data and Quality team by performing data entry, data cleanup, basic validation, and routine report preparation. This role focuses on maintaining accurate and complete information in the electronic health record (EHR) and other systems to support regulatory reporting, quality improvement, and daily clinic operations. Working under the direction of the Data Analyst Manager or designee, this position performs structured, task-based functions that help ensure data integrity, timely reporting, and efficient workflows across the San Diego American Indian Health Center (SDAIHC).

Requirements

High school diploma or GED.
Basic computer skills and experience using Microsoft Excel, Word, and Outlook.
1+ years of experience in data entry role, preferably in a healthcare setting.
Basic knowledge of electronic health records (EHR) systems and data entry processes
Accurate data entry and strong organizational skills.
Ability to work with structured tasks and meet deadlines.
Basic understanding of spreadsheets and simple reporting tools.
Clear written and verbal communication.
Ability to learn new systems and follow established workflows.
Commitment to SDAIHC’s mission, customer service standards, and team-based environment
Effective communication skills, both written and verbal.
Ability to act with integrity, professionalism, and confidentiality.
Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
Familiarity with healthcare regulations, including HIPAA, is a plus.
CPR/ BLS certification: Maintain a current Basic Life Support (BLS) certification issued by the American Heart Association (AHA), the American Red Cross, or an equivalent organization. Certification must include an in-person, hands-on skills assessment. Online-only certifications are not accepted.
Annual background checks: Consent to annual background checks as a condition of continued employment, to ensure compliance with organizational standards and eligibility requirements.
For-Cause Drug Screening: Comply with drug screening requirements when initiated by the organization for cause, to support a safe, compliant, and drug-free workplace.
Ongoing Compliance Requirements: Maintain up-to-date compliance with all required annual renewals, including credentialing, professional licenses, certifications, physical examinations, TB testing, and mandatory regulatory trainings as assigned by the San Diego American Indian Health Center (SDAIHC).
Able to lift/move up to 20 pounds, move from place to place.
Primarily office-based with prolonged computer use.
Ability to do math, organize and prioritize workload, work effectively and efficiently under stress.
Flexibility: Available for all shifts and, when required, able to work evenings and weekends

Nice To Haves

Associate’s degree or coursework in health information, business administration, data management, or a related field.
Familiarity with electronic health records (eClinicalWorks preferred).
Experience working in a community health center or FQHC environment

Responsibilities

Data Entry and Data Cleanup
Enter, update, and correct data in the EHR and other tracking systems following established guidelines.
Perform routine data cleanup to ensure accuracy, consistency, and completeness of records.
Review reports to identify missing, duplicate, or incorrect information and make appropriate corrections.
Maintain organized electronic and scanned documentation in accordance with SDAIHC standards
Follow established naming conventions and data governance protocols.
Reporting & Operational Support:
Run and distribute routine reports using pre-built report templates.
Compile data from multiple sources into standardized tracking tools and spreadsheets.
Assist with preparing basic charts, graphs, and report packets.
Perform manual dashboard updates as assigned.
Maintain reporting schedules and support preparation of meeting materials.
Quality & Regulatory Support
Support quality improvement initiatives by assisting with data collection and validation.
Assist with tracking data related to regulatory reporting, including HRSA, UDS, HEDIS, GPRA, and grant-specific requirements (as assigned).
Ensure data updates are completed timely to support internal and external reporting deadlines.
Maintain audit-ready documentation for data corrections and updates when required.
Compliance and Documentation:
Maintain confidentiality and security of patient and employee information in compliance with HIPAA.
Follow SDAIHC data governance, privacy, and record-retention policies.
Access information strictly on a need-to-know basis.
Report suspected data integrity or compliance concerns according to organizational policy.
Support to Data Analysts:
Maintain reporting schedules and assist with meeting materials.
Support special projects such as data collection for quality improvement initiatives.
Communication and Coordination:
Collaborate with clinic leadership and staff to ensure accurate data entry and reporting.
Respond to internal data-related inquiries in a timely and professional manner.
Escalate data discrepancies or system issues to the Data Analyst Manager.
Support cross-department coordination for data cleanup initiatives.
Customer Service:
Actively supports, promotes, and works to fulfill the Mission, Vision, and core values of SDAIHC.
Provides excellent internal and external customer service.
Demonstrates SDAIHC’s Standards of Customer Service Behavior: Compassion, Attitude, Communication, Appearance, Sense of Ownership, and Teamwork.
Participates in on-going customer service training.
In every action, seeks to promote SDAIHC as a top service organization.
Quality Management:
Contribute to the success of the organization by participating in quality improvement activities.
Complies with all SDAIHC policies and procedures and proactively participates in the implementation of new initiatives.
Participate and ensures continuous quality improvement process as directed by clinic leadership.
Safety:
Ensures regulatory compliance and adherence with policies and procedures related to safe work practices.
Participate in infection prevention through appropriate use of infection control measures during patient treatment and patient interactions.
Ensure compliance with regulatory requirements for maintaining physical spaces, equipment, and supplies.
Uses all appropriate equipment and/or tools to ensure workplace safety.
Immediately reports unsafe working conditions.
Privacy/Compliance:
Maintains privacy and security of all patients, employee, and volunteer information and access to such information. Such information is accessed on a need-to-know basis for business purposes only.
Complies with all regulations regarding corporate integrity and security obligations. Reports on unethical, fraudulent, or unlawful behavior or activity.
Upholds strict ethical standards.